EOR contract terms compared: what each provider’s customer terms say
We read the published customer terms of 20 employer of record providers we review. 10 publish them.
Every answer below comes from the provider’s own terms, with the clause linked. “Not addressed” means the public terms do not cover it, not that the provider has no rule. An order form you sign can change the standard terms, so check yours against this list before you sign.
Commitment and exit
| Provider | Minimum term | Renewal | Ending the contract |
|---|---|---|---|
| Atlas HXM | EOR terms not published | EOR terms not published | EOR terms not published |
| Deel | The standard EOR terms set no fixed minimum term: the service runs from commencement until terminated. A fixed term and minimum monthly spend only apply if the customer signs a Committed Order Form. clause Part II, 9.1 | An Order Form runs for the fixed term it states, then renews automatically for one-year terms until the fifth year, unless either party gives at least 90 days' written notice. After the Order Form term, list prices apply unless a new Order Form is agreed. clause 3 (Term) | Either party can end the EOR service for a given employee with at least 30 days' written notice, or a longer period if local law requires it. The customer pays for services until termination and bears all termination costs. Committed Order Forms cannot be ended for convenience. clause Part II, 9.2.1 |
| Glints TalentHub | Not addressed in the public terms | Not addressed in the public terms | Not addressed in the public terms |
| Globalization Partners | EOR terms not published | EOR terms not published | EOR terms not published |
| Lano | EOR terms not published | EOR terms not published | EOR terms not published |
| Multiplier | Under an Order Form the customer buys seats for a fixed term and commits to paying all fees for the full term, whatever the usage. Without an Order Form, a pay-as-you-go Quotation has no fixed term. clause Order Form Terms 4 (also EOR Terms 2.2) | An Order Form renews automatically for 12-month periods unless either side gives notice 90 days before the term ends, up to 5 years in total. At renewal, fees reset to list price, and the list price can rise by up to 7%. clause Order Form Terms 3 | An Order Form cannot be ended for convenience, only for uncured material breach. A pay-as-you-go Quotation for EOR can be ended on 60 days' written notice. Ending an individual employee needs a 30-day processing lead time on top of any legal notice, and bulk offboarding needs 60 days' notice. clause General Terms 9.1.1, 9.1.2; EOR Terms 5.3, 6.1.3 |
| Native Teams | The published terms set no fixed minimum term; any minimum term or notice period for a Service is shown in the Platform before activation. The Fees Policy says plans need no annual commitment. clause Part 4, Renewal, cancellation and refunds | Plans renew automatically for another billing period of the same length unless cancelled before the renewal date. clause Part 4, Renewal, cancellation and refunds | A plan can be cancelled any time, effective at the end of the billing period. An EOR employment ends only under the employment contract and local law, and the customer pays the notice period and statutory termination costs. clause Part 4, Renewal, cancellation and refunds |
| Outsourcing Portugal | EOR terms not published | EOR terms not published | EOR terms not published |
| Oyster | The public terms set no minimum term. Either side can end the agreement or any service agreement at any time, for any reason, on 30 days' written notice. clause 10.1 | Not addressed in the public terms | 30 days' written notice for convenience. For an EOR employee, the service and fees continue until Oyster has lawfully ended the employment, which can run past the 30 days, and the customer pays all transition (termination) costs. clause 10.1, 10.5 |
| Papaya Global | EOR terms not published | EOR terms not published | EOR terms not published |
| Payoneer Workforce Management | EOR terms not published | EOR terms not published | EOR terms not published |
| Pebl (formerly Velocity Global) | On the 12-month Employee Term model each worker has a 12-month Service Model Term from their first payroll month. PayGo has no minimum and runs until terminated with 30 days' notice. clause Supplemental Order Terms, 2 (Employee Term) | After the 12-month Employee Term the worker converts automatically to month-to-month PayGo; there is no automatic renewal into another 12-month term in the published terms. clause Supplemental Order Terms, 2 (Employee Term) | The client must give at least 90 days' written notice to offboard any worker, starting the first day of the next month, and pays service fees through that notice period. Ending a worker before the end of a 12-month term makes the remaining EOR fees for that term due at once. clause EOR TOS 5.2.3 |
| Pivotal Integrated HR Solutions | EOR terms not published | EOR terms not published | EOR terms not published |
| RemoFirst | EOR terms not published | EOR terms not published | EOR terms not published |
| Remote | An initial term of 12 months, but either side may end it for convenience on 30 days' notice (see termination). clause 7.1 | Renews automatically for further 12-month periods. clause 7.1 | Either party can terminate the terms, a service or an order form for convenience with at least 30 days' written notice. clause 7.2 |
| Remote People | No minimum term. The agreement runs from the Effective Date in the Proposal until a termination condition occurs and all settlements are paid. clause 03. Term – Termination (Term) | Not addressed in the public terms | Either party can end the agreement or any SOW for any reason with 60 calendar days' written notice. To offboard a single employee the client gives the provider at least 5 working days' notice, separate from any statutory notice owed to the employee. clause 03. Term – Termination (Termination for Any Reason); 01/02. Professional (Project Termination – Professional Offboarding) |
| Rivermate | The MSA has a 12-month initial term, but either party may end it on 30 days' written notice. Each Scope of Work runs for the period it states and can also be ended on 30 days' notice. clause 12 (Term; Termination), Term | After the 12-month initial term the MSA renews automatically for successive one-year terms until terminated. clause 12 (Term; Termination), Term | Either party can end a Scope of Work (one employee's service) on 30 days' written notice, or the longer period local law requires; the MSA itself also ends on 30 days' notice. Statutory costs such as pay in lieu of notice and severance stay payable. clause Exhibit A (Scope of Work), Termination; see also 12.2 |
| Swapp Agency | EOR terms not published | EOR terms not published | EOR terms not published |
| Teamed | EOR terms not published | EOR terms not published | EOR terms not published |
| Thera | EOR terms not published | EOR terms not published | EOR terms not published |
Payment, deposits and currency
| Provider | Payment terms | Late payment | Deposit or reserve | Currency conversion |
|---|---|---|---|---|
| Atlas HXM | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Deel | Deel invoices monthly through the platform, and invoices are due within five days unless the platform or Order Form sets a different term. clause Part I, 3.1 | Deel may charge late interest, but the terms do not state a rate: it is the rate on the platform or Order Form, or the legal maximum, whichever is lower. The customer also pays collection costs. clause Part I, 3.1 | The customer pays a Fee Deposit per employee before services start, refunded within 60 days after final invoices are paid. Deel can raise it at any time if it judges the risk higher. Where needed, the customer also accrues a monthly end-of-service amount for termination costs. clause Part II, 3.3 (also 3.4) | The EOR terms do not address FX. The Platform Terms say conversions use forward FX rates available to Deel, the final amount is shown before confirming, and the customer bears any exchange rate markups or conversion fees. clause Platform Terms 7.10 |
| Glints TalentHub | Unless otherwise provided, each invoice is due within 30 days of the invoice date. Disputes must be raised in writing within 7 days of receipt. clause 3.3 | Glints may charge late payment interest of 12% per year on overdue amounts. clause 3.6 | Not addressed in the public terms | Not addressed in the public terms |
| Globalization Partners | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Lano | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Multiplier | Invoices are due on the payment terms in the Order Form or Quotation, so no standard number of days is published. Employee costs are paid monthly in advance, and Multiplier pays the employee only after receiving the customer's payment. US customers must set up direct debit. clause EOR Terms 2.4, 2.8; General Terms 3.3 | Overdue amounts can carry interest of 2% per month or the maximum rate the law allows. clause General Terms 3.3 | An interest-free, refundable deposit per employee must be paid before the employment contract is signed, sized at Multiplier's discretion and revisable. It is refunded within 60 days of the employee's last working day, but kept if the employee brings or threatens a claim. Multiplier may also require a termination accrual. clause EOR Terms 2.6 (also 2.7) | Multiplier bills in an agreed currency and converts other amounts using an exchange rate it determines before invoicing. It can invoice any shortfall. No margin or fee is stated. clause General Terms 3.4 |
| Native Teams | Invoices are due within seven days unless the Platform states another date. EOR may require payment in advance before the service starts. clause Part 4, Fees and payment | Unpaid amounts may attract interest and a late payment fee, but no rate is published; it is described in the Platform and Service Terms. Services may be suspended. clause Part 4, Fees and payment | EOR may require advance payment or a refundable deposit before it starts; the Platform says when this applies. No deposit amount is published. clause Part 4, Fees and payment | The exchange rate and any conversion fee are shown before you confirm. Later conversions, such as funding recurring payroll, use the rate at the time and the customer bears FX movements. No margin is published. clause Part 4, Taxes and currency |
| Outsourcing Portugal | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Oyster | Invoices are due on their stated terms, or within 5 days of issue if no date is given, by direct debit as default. Each month Oyster issues a non-disputable pre-funding invoice on or after the 11th, then a settlement invoice the following month. clause 5.5, 5.6 | Once an invoice is 3 or more days overdue, Oyster charges interest of 1.5% of the overdue amount per day, or the legal maximum if lower, compounding monthly. clause 5.7 (Late Fees) | A deposit of at least one month of fees is required before any service starts, and Oyster can ask for more on 5 days' notice. Oyster holds a security interest in it and returns any unused part within 60 days of all amounts being paid. clause 5.4 | Oyster applies the exchange rate and any fees given to it by a currency exchange, and shows the rate on each monthly invoice. Foreign exchange fees are also listed as possible Administrative Costs. No margin percentage is stated. clause 5.5 (Currency); 5.1 |
| Papaya Global | EOR terms not published | EOR terms not published | EOR terms not published | Papaya's published FX policy says the rate charged is a market-based reference rate plus Papaya's FX processing fee. For EOR, the rate is fixed at salary calculation through Papaya's hedging, with different hedging margins in more volatile countries. The fee size is not published. clause How can I verify the FX rate charged by Papaya for FX transactions? (also: How is the FX for EOR calculated?) |
| Payoneer Workforce Management | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Pebl (formerly Velocity Global) | Invoices follow the payroll cycle. Unless the Order Form says otherwise, direct debit invoices are due within 2 business days of receipt and wire transfer invoices within 5 calendar days. clause Acceptable Payment Methods, Wire Transfer | Overdue undisputed invoices carry finance charges of 1.5% a month (or the legal maximum if lower), compounded monthly, and Pebl may suspend services or terminate workers. clause EOR TOS 3.3.1 | A Payroll Funding payment (also called a Deposit) is required per worker before onboarding. It is security, not a prepayment, can be raised for late payment or credit reasons, and is returned after the final invoice is paid. clause EOR TOS 3.2.1 | Invoices are in the Order Form currency and other amounts are converted on the invoice date at the prevailing spot rate from a reputable source. No FX margin is stated, but foreign exchange conversion is listed as an Ancillary Cost the client pays. clause Acceptable Payment Methods, Currency |
| Pivotal Integrated HR Solutions | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| RemoFirst | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Remote | Invoices are due within 14 days of receipt unless the service terms say otherwise. clause 2.3 | Interest of 0.1% a day on late amounts, or the legal maximum if lower. clause 2.5 | Remote may require a reserve, a standby letter of credit or another guarantee. clause 2.6 | Where currency conversion applies, Remote may add a transaction fee or margin; the rate is not stated. clause 2.4 |
| Remote People | Invoices are due within 5 calendar days of receipt. Payroll cut-off is the 5th of each month; same-month pay via a pre-funding option costs a 10% service charge on gross compensation. clause 04. Payment – Services Fees (Payment) | Late invoices accrue penalty interest of 0.15% per day on the outstanding amount, with a minimum charge of USD 299 per invoice, plus collection costs. The Saudi version instead charges a fixed USD 299 fee per late invoice plus proven damages after 30 days. clause 04. Payment – Services Fees (Late Payment) | A deposit per employee is set in each Proposal, payable within 5 days and held as a pooled security fund across all SOWs that the provider can set off against any unpaid amount; it is refunded within 30 days after the last payment to the employee once offboarding is settled. clause 05. Deposit (Meaning and Purpose; Refund) | The exchange rate is updated monthly at the rate on the invoice date, using bank, market or payment providers' rates. No FX margin or fee is stated. clause 04. Payment – Services Fees (Exchange Rate) |
| Rivermate | Invoices must be paid within five days of the invoice date, through the Rivermate Platform. clause Exhibit A (Scope of Work), Payment Terms | Overdue amounts accrue interest at 0.15% per day from the due date until paid. clause 3 (Fee; Payment), Late Payments | A Fee Deposit is due within five days of each Scope of Work start: a set number of months of employment cost plus one month's management fee. It is returned within 60 days after final invoices are paid, and service does not start until it is received. clause 3 (Fee; Payment), Fee Deposit; Exhibit A, Charges & Fees | Charges are calculated and invoiced in the customer's local currency. The terms do not say how conversion from the employee's currency is done or whether a margin applies. clause Exhibit A (Scope of Work), Payment Terms |
| Swapp Agency | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Teamed | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
| Thera | EOR terms not published | EOR terms not published | EOR terms not published | EOR terms not published |
Liability, IP and local employment
| Provider | Liability cap | IP created by your employees | How employment is set up locally |
|---|---|---|---|
| Atlas HXM | EOR terms not published | EOR terms not published | EOR terms not published |
| Deel | For EOR, each party's liability is capped at the fees paid in the 12 months before the claim. Tax indemnities, damage to an employee or third party, and unpaid fees sit outside the cap. The general Platform Terms cap is lower (3 months of fees or 500 USD), but the EOR terms set their own. clause Part II, 8.1 | Deel has each worker sign an invention assignment in favour of Deel, and Deel then assigns those IP rights to the customer, subject to local law. Extra local formalities are handled at the customer's request and expense. clause Part II, 4.2 (with 4.1, 4.3) | The terms define Deel Group to include partners that provide the services with Deel under a separate agreement, so a partner may deliver the service in some places. No countries are named, and nothing is said about employee leasing or Germany. clause Part I, 1.1 (Affiliates) |
| Glints TalentHub | Unless the Agreement says otherwise, Glints' total liability is capped at the fees it received under that Agreement in the 3 months before the event giving rise to the claim. Indirect, consequential and punitive damages are excluded for both parties. clause 6.3 | Not addressed in the public terms | Not addressed in the public terms |
| Globalization Partners | EOR terms not published | EOR terms not published | EOR terms not published |
| Lano | EOR terms not published | EOR terms not published | EOR terms not published |
| Multiplier | Liability is limited to direct damages and capped at the fees paid or payable in the 12 months before the claim. Indemnities, fraud, gross negligence, wilful misconduct and certain addendum clauses are excluded from the cap. clause General Terms 8 | IP created by EOR employees vests in and is assigned to the customer. It is a two-step model: the employee assigns to Multiplier under their employment agreement, and Multiplier assigns to the customer. clause General Terms 5.2 | Multiplier may deliver services through subcontractors and stays fully responsible for them. The public terms do not say which countries use own entities or partners, and do not mention employee leasing or Germany. clause General Terms 2.3 |
| Native Teams | For business clients, Native Teams' total liability is capped at the fees paid in the 12 months before the claim. Funds held for the client or passed to workers and authorities do not count as fees. clause Part 7, Limitation of liability | Worker contracts include IP ownership provisions where local law allows, and the rights in the work are transferred to the client as set out in the client's agreement. clause Your work, protected | The legal employer is a Native Teams group company or, where the Platform shows it for a country, a local partner engaged by Native Teams. The terms name no specific countries. clause Part 3, Employment services (Employer of Record) |
| Outsourcing Portugal | EOR terms not published | EOR terms not published | EOR terms not published |
| Oyster | Per service agreement, liability is capped at the lesser of 100,000 USD or 12 times the prior month's subscription and service fees for that employee. Indemnity claims have a separate 1,000,000 USD aggregate cap. Unpaid invoices and bodily injury, death or property damage are excluded. clause 15.2 | Work created by EOR employees for the customer is owned by the customer. Any rights Oyster or its third-party providers receive are assigned to the customer from the moment of creation, without warranties. clause 6.1, 6.2 | The employer may be Oyster, an Oyster subsidiary or a third-party service provider. Oyster can swap providers with written notice, and the customer's only remedy if it objects is to terminate. No countries are named. clause 2.2 (also 8.4, 12.4) |
| Papaya Global | EOR terms not published | EOR terms not published | EOR terms not published |
| Payoneer Workforce Management | EOR terms not published | EOR terms not published | EOR terms not published |
| Pebl (formerly Velocity Global) | Each party's aggregate liability is capped at the invoice amounts paid or payable in the 12 months before the event, excluding the client's payment obligations and wilful misconduct, fraud or violation of law. Client indemnities under the EOR TOS sit outside the cap. clause GHA 11.2 | Where a direct assignment from the worker to the client is safe locally it goes in the employment agreement; otherwise the IP vests in Pebl's local employer and Pebl assigns it to the client. clause EOR TOS 6.3.2 | Pebl may use its own affiliates or subcontracted in-country partners (ICPs) as the local employer of record, names them on request, and stays fully responsible for them. No countries are named for either model. clause GHA 2.2 |
| Pivotal Integrated HR Solutions | EOR terms not published | EOR terms not published | EOR terms not published |
| RemoFirst | EOR terms not published | EOR terms not published | EOR terms not published |
| Remote | Each party's liability in a contract year is capped at the service fees paid for that service that year, or five times that for IP, confidentiality and data breaches; EOR indemnities are not capped. clause General Terms, limitation of liability | The Remote entity employing the worker assigns all IP in their work to the customer, to the extent the law allows. clause Employment Services, Intellectual Property | In Germany employees are onboarded under the AÜG (employee leasing) model through Remote Technology GmbH, under a separate MSA. Bulgaria and the Czech Republic also offer a consultancy model. clause Local Terms, Germany |
| Remote People | Each party's liability is capped at the Services Fees paid (or invoiced and outstanding) for the services giving rise to the claim in the prior 12 months. The provider is excluded from liability for permanent establishment, direct employment and misclassification claims, among others. clause 08. Limitation of Liability (Amount Limitation) | The provider claims no ownership of IP created by EOR employees; it is intended to vest in or be assigned to the client, directly or through the provider, to the extent the employee's engagement documents provide. clause 11. Confidentiality (Assignment of Intellectual Property) | Under the EOR structure the provider employs through a local in-country affiliated entity, and may also use other third parties. The terms name no specific countries beyond the contracting entity's own (Germany or Saudi Arabia). clause 01. Services (Engagement Framework) |
| Rivermate | Each party's total liability is capped at the total fees paid under the agreement. The clause excludes consequential damages except for customer indemnities, confidentiality, gross negligence and wilful misconduct. clause 10 (Limitation of Liability; Limitation of Warranty) | The employee signs an invention assignment in favour of Rivermate, and Rivermate assigns all IP in the work to the customer, to the extent the law allows. clause 5 (Intellectual Property) | Rivermate, through the 'Rivermate Member' named in each Scope of Work, employs the worker. The SOW template says the Professional may be an independent contractor, employee or affiliate of Rivermate. No countries or partner employers are named. clause 6 (Responsibilities and Obligations of Rivermate) |
| Swapp Agency | EOR terms not published | EOR terms not published | EOR terms not published |
| Teamed | EOR terms not published | EOR terms not published | EOR terms not published |
| Thera | EOR terms not published | EOR terms not published | EOR terms not published |
Terms dates
| Provider | Terms last updated |
|---|---|
| Atlas HXM | 2026-01-08 |
| Deel | 2026-08-24 |
| Glints TalentHub | not dated in the document |
| Globalization Partners | November 1, 2020 |
| Lano | not dated on page |
| Multiplier | 2026-06-01 (as written: Effective date June 1, 2026) |
| Native Teams | 2026-10-01 |
| Outsourcing Portugal | not dated |
| Oyster | 2025-02-27 (as written: Published February 27, 2025) |
| Papaya Global | 2025-01-20 (as written: 20 January, 2025) |
| Payoneer Workforce Management | 2026-03-19 |
| Pebl (formerly Velocity Global) | October 2026 |
| Pivotal Integrated HR Solutions | not dated (copyright 2018) |
| RemoFirst | May 1, 2023 |
| Remote | 2026-08-03 |
| Remote People | September 2026 |
| Rivermate | July 1st, 2025 |
| Swapp Agency | not checked (not customer terms) |
| Teamed | 13th March 2023 |
| Thera | 2026-07-16 |