REVIEW

Atlas HXM Review: 2024 Unbiased EOR Opinion

Atlas HXM review

Atlas Human Experience Management (HXM) offers a comprehensive global workforce solution with a robust feature set, making it an attractive option for large enterprises seeking to manage complex international employment needs. Having evaluated numerous EOR services over the years, I appreciate Atlas HXM’s direct employer-of-record model and advanced HR analytics capabilities.

These powerful features, however, come with certain trade-offs. The platform can be complex and potentially overwhelming for smaller businesses, and pricing lacks transparency. Nevertheless, Atlas HXM remains a strong contender in the global employment solutions market, particularly for multinational corporations and rapidly expanding mid-sized companies.

In this review, I’ll examine Atlas HXM’s strengths and limitations, providing insights on the types of organizations that can most benefit from its services and those that alternative EOR providers might better serve. We’ll explore its key features, pricing structure, real-world performance, and how it compares to competitors in the space.

What I Like

  • Comprehensive global coverage with entities in 160+ countries
  • Direct EOR model ensuring strong compliance and faster issue resolution
  • Advanced HR analytics for data-driven decision-making
  • Extensive customization options for complex enterprise needs
  • Robust compliance management with real-time updates
  • Integrated HXM platform covering the entire employee lifecycle
  • Strong focus on employee experience and engagement
  • Expert HR advisory services for complex international employment issues

What I Don’t Like

  • Pricing lack of transparency, potentially higher costs
  • Complex interface with a steeper learning curve for new users
  • May be overkill for small businesses or those with simple global employment needs
  • Customer support response times can be slower than desired
  • Limited self-service options for basic tasks

What is Atlas HXM?

Atlas HXM – Best For Large Multinational Corporations

Atlas HXM logo

Editors rating:

9.4

/10

Overview

PricingCustom pricing, available upon request
Coverage185+ countries
Key FeaturesDirect Employer of Record Services, HR Advisory Services, Global Payroll Processing, Comprehensive Compliance Management, Atlas HXM Platform
IntegrationsVarious HR and payroll systems (specifics not publicly listed)

Atlas HXM is a sophisticated Human Experience Management platform designed to simplify global workforce management. It stands out for its comprehensive approach to international employment, offering a suite of tools that cover the entire employee lifecycle.

For a full picture of the most important key aspects, here’s a summary of Atlas HXM’s features and details:

FeatureDescription
Best ForLarge multinational corporations with complex global workforce needs
HeadquartersChicago, Illinois, USA
Founding Year2015 (originally as Elements Global Services)
Funding$220 million (Series A & B)
ValuationNot publicly disclosed
FounderRick Hammell
CEOJim McCoy
Global Coverage160+ countries
EOR PricingCustom pricing, available upon request
Contractor PricingCustom pricing, available upon request
Key IntegrationsVarious HR and payroll systems (specifics not publicly listed)
User InterfaceComprehensive, feature-rich (may have a learning curve)
Ease of UseModerate to complex (depending on user’s HR expertise)
ComplianceStrong focus, with direct entities in all supported countries
APIAvailable for custom integrations
PayrollDirect global payroll in all supported countries
Benefits AdministrationComprehensive, with local expertise
Customer SupportMultiple channels (email, chat, phone), but response times may vary
Customization OptionsExtensive, catering to complex enterprise needs
Reporting and AnalyticsAdvanced HR analytics and insights

Atlas HXM’s core strengths lie in its direct employer-of-record model, comprehensive compliance management, and advanced HR analytics capabilities. The platform is well-suited for medium to large enterprises with complex global workforce needs.


Key Features of Atlas HXM

Direct Employer of Record Services

Atlas HXM’s standout feature is its 100% direct EOR model, covering over 160 countries. Atlas owns and operates legal entities in each country where it provides services, offering unparalleled control over compliance and employee management. The direct approach allows for faster issue resolution, more consistent service quality, and greater assurance of compliance with local labor laws and regulations.

This model benefits companies expanding into new markets or managing a diverse global workforce. It eliminates the need to set up local entities and independently navigate complex international employment laws.

Global Payroll Processing

Atlas HXM offers a robust global payroll solution that efficiently handles the complexities of international payments. The platform supports multiple currencies and ensures compliance with local tax regulations in all supported countries.

One key advantage of Atlas HXM’s payroll system is its Payroll Plus feature, which guides deductions and allowable expenses. This helps ensure accurate and compliant payroll processing across all jurisdictions, reducing the risk of errors and potential legal issues.

Comprehensive Compliance Management

Compliance is a critical concern for any international company, and Atlas HXM excels in this area. The platform offers:

  • Real-time updates on changing labor laws and regulations
  • Automated compliance checks and alerts
  • Support for managing employment contracts, tax filings, and mandatory reporting across different countries
  • Access to a team of global HR and legal experts for complex compliance issues

This comprehensive approach to compliance management helps businesses minimize legal risks and maintain good standing in all countries of operation.

Atlas HXM Platform

At the core of Atlas HXM’s offering is its Human Experience Management platform. This comprehensive software covers every aspect of global employment, including:

  • Talent acquisition and onboarding
  • Performance management
  • Learning and development
  • Compensation and Benefits Administration
  • Time and attendance tracking
  • Employee engagement and feedback

The platform provides a unified experience for employers and employees, streamlining global workforce management and enhancing the overall employee experience.

HR Advisory Services

Going beyond typical EOR services, Atlas HXM provides valuable HR advisory support. Their Global HR Management specialists ensure businesses stay updated with local labor laws and regulations. They also offer guidance on specific HR issues that may arise, such as performance management and termination processes.

This level of expert support can be invaluable for companies navigating the complexities of international employment, especially in challenging markets or during rapid expansion.


Pricing and Plans for Atlas HXM

Atlas HXM does not publicly disclose detailed pricing information, reflecting its focus on providing customized solutions for complex enterprise needs. While this lack of transparency can make it challenging for potential customers to estimate costs quickly, it also allows for more tailored pricing based on each client’s specific requirements.

Pricing factors typically include:

  • Number of employees
  • Countries of operation
  • Required features and services
  • Level of HR support needed

While Atlas HXM’s pricing is generally higher than that of some competitors, it reflects the platform’s extensive features, direct EOR model, and comprehensive compliance assurance. For large enterprises with complex global operations, the additional cost may be justified by the solution’s all-encompassing nature and potential for increased efficiency and risk mitigation.

To get accurate pricing information, businesses must contact Atlas HXM directly for a custom quote. This process often involves a consultation to understand the company’s specific needs and scale of operations.


Atlas HXM in Simulated Real-World Scenarios

Scenario 1: Rapid International Scaling

A fast-growing tech startup must hire 50 employees across 10 countries within three months.

Atlas HXM would excel in this scenario due to its:

  • Direct EOR model allowing for quick employee onboarding in multiple countries
  • Comprehensive compliance management to navigate various labor laws
  • Robust global payroll system to handle multi-currency payments
  • HR advisory services to support rapid scaling challenges

The platform’s ability to manage complex, multi-country hiring processes simultaneously would be invaluable for a company in rapid expansion mode.

Scenario 2: Small Business Going Global

A small e-commerce business with 20 employees in the US wants to hire its first five international employees in three different countries.

While Atlas HXM could handle this scenario, it might be overqualified for such a small-scale international expansion. The platform’s extensive features and potential complexity could be overwhelming for a small business starting its global journey. A more streamlined, cost-effective solution might be more appropriate in this case.

Scenario 3: Compliance in Challenging Markets

A medium-sized manufacturing company must hire employees in countries with complex labor laws and regulatory environments, such as Brazil, France, and India.

Atlas HXM would be an excellent choice for this scenario due to its:

  • Strong compliance management features
  • Direct entities in challenging markets, ensuring deep local knowledge
  • HR advisory services to navigate complex regulatory environments
  • Robust reporting and analytics to track compliance across multiple jurisdictions

The platform’s comprehensive compliance and risk mitigation approach would be particularly valuable in these complex markets.


Atlas HXM Competitor Comparison

FeatureAtlas HXMRemoteDeelOyster HR
EOR PricingCustom quote$349/employee/month$599/employee/month$599/employee/month
Contractor PricingCustom quote$29/contractor/month$49/contractor/month$29/contractor/month
Countries Supported160+ countries180+ countries150+ countries180+ countries
Global PayrollYes (Direct)YesYesYes
Currencies Supported135+100+120+90+
Benefits AdministrationComprehensiveComprehensiveBasicComprehensive
Time-off ManagementYesYesYesYes
Expense ManagementYesLimitedYesYes
Mobile AppYesYesYesNo
Visa & Immigration SupportYesLimitedYesYes
API IntegrationYesYesYesYes
Customer Support24/7, multiple channels24/7, multiple channels24/7, multiple channels24/7, multiple channels
User Ratings (G2)4.5/54.6/64.8/54.4/5

Atlas HXM stands out for its direct EOR model and comprehensive feature set, particularly in compliance management and HR advisory services. However, its custom pricing model and potentially complex interface may be less appealing for smaller businesses or those seeking a more straightforward solution.

Remote and Deel offer more transparent pricing and may be better suited for companies with simpler global employment needs or those just starting their international expansion. Oyster provides a good balance of features and usability, though it lacks some of Atlas HXM’s advanced capabilities.

Each platform has its strengths, and the best choice depends on the specific needs, size, and complexity of the organization’s global workforce management requirements.


Who I Recommend Atlas HXM To

Based on my analysis of Atlas HXM’s capabilities and features, I recommend it to the following types of businesses:

  1. Large multinational corporations with complex global workforce needs
  2. Rapidly expanding mid-sized companies entering multiple new markets simultaneously
  3. Organizations operating in industries with stringent compliance requirements
  4. Businesses seeking a comprehensive HXM solution that goes beyond basic EOR services
  5. Companies valuing advanced HR analytics and data-driven decision-making capabilities

Atlas HXM is particularly well-suited for organizations that:

  • Require robust compliance management across multiple challenging jurisdictions
  • Need extensive customization options for their global HR processes
  • Value having direct local entities in each country of operation
  • Can benefit from integrated HR advisory services for complex international employment issues

The platform’s comprehensive approach to global workforce management makes it an excellent choice for businesses prioritizing risk mitigation, employee experience, and having a unified system for all their international HR needs.

When to Consider Other EOR Providers

While Atlas HXM offers a robust solution for many global employment scenarios, there are situations where other EOR providers might be more suitable:

  1. Remote: Budget-friendly option for startups
    • Well-suited for startups looking for a more cost-effective option with good global coverage
    • Offers competitive pricing and a user-friendly platform ideal for companies starting their global expansion
    • Read our Remote vs Atlas HXM comparison.
  2. Rippling: Best for extensive HR software integration
    • It is ideal for companies heavily relying on various HR software and requiring seamless integration
    • Offers a comprehensive HR, IT, and finance platform with extensive integration capabilities
  3. Papaya Global: Specialized in region-specific expansion
    • Excellent choice for companies focusing on expansion in specific regions, particularly Europe and the Middle East
    • Provides advanced analytics and comprehensive payroll solutions tailored to regional needs
  4. Deel: Strong in contractor management and financial services
    • Ideal for businesses seeking a solution that tightly integrates global payroll with finance and expense management
    • Particularly strong in managing both employees and contractors globally
  5. Multiplier: Flexible solution for SMEs
    • Great for small to medium-sized enterprises requiring a balance of features and affordability
    • Offers a user-friendly interface and straightforward pricing model
AlternativeBest For
RemoteStartups and SMEs looking for cost-effective global hiring
RipplingCompanies needing extensive software integrations
Papaya GlobalBusinesses focused on specific regional expansions
DeelOrganizations managing a mix of employees and contractors
MultiplierSMEs seeking a balance of features and affordability

Consider these alternatives when Atlas HXM’s comprehensive (and potentially complex) offering might be more than what your organization needs or if you’re looking for more specialized services in certain areas of global employment.


My Final Thoughts About Atlas HXM

Atlas HXM stands out as a powerful and comprehensive solution for global workforce management, particularly for large enterprises and companies with complex international employment needs. Its direct EOR model, extensive compliance management, and advanced HR analytics capabilities make it a strong contender in the market.

The platform’s ability to handle the entire employee lifecycle, from recruitment to retirement, within a single integrated system is particularly valuable for organizations looking to streamline their global HR operations. Atlas HXM’s focus on the employee experience and its robust compliance and payroll features create a well-rounded solution that can significantly simplify the complexities of managing a global workforce.

However, the platform’s extensive feature set and potential complexity may be overwhelming for smaller businesses or those just starting their international expansion journey. The lack of transparent pricing also makes it challenging for companies to quickly assess whether Atlas HXM fits their budget without going through a consultation process.

For large multinational corporations, rapidly expanding mid-sized companies, or organizations operating in industries with stringent compliance requirements, Atlas HXM offers a compelling value proposition. Its comprehensive approach to global employment and expert HR advisory services can provide the support and peace of mind needed when navigating the complexities of international workforce management.

Ultimately, choosing Atlas HXM should be based on carefully evaluating your organization’s specific needs, budget, and long-term global employment strategy. While it may not be the most cost-effective or user-friendly option for all businesses, Atlas HXM is worth serious consideration for those requiring a robust, all-encompassing global workforce management solution.


FAQs About Atlas HXM

How does Atlas HXM ensure compliance across different countries?

Atlas HXM uses its direct EOR model, owning entities in over 160 countries, to stay up-to-date with local labor laws and regulations. They provide real-time compliance updates, automated checks, and access to global HR experts to ensure adherence to local employment laws.

Can Atlas HXM handle both full-time employees and contractors?

Yes, Atlas HXM supports the management of both full-time employees and contractors globally. Their platform offers features for compliant hiring, payments, and management of various worker classifications.

How customizable is the Atlas HXM platform?

Atlas HXM offers extensive customization options to cater to complex enterprise needs. This includes tailored workflows, custom reporting, and the ability to adapt the platform to specific organizational structures and policies.

Does Atlas HXM provide support for employee relocation and visa processing?

Atlas HXM supports employee relocation and visa processing as part of their comprehensive global employment services. This includes assistance with work permits, visa applications, and immigration requirements.

How does Atlas HXM’s pricing compare to other EOR providers?

While Atlas HXM doesn’t publicly disclose pricing, it’s generally considered at the higher end of the market. However, this reflects its comprehensive feature set, direct EOR model, and focus on serving complex enterprise needs. Custom quotes are provided based on specific business requirements.

What level of customer support does Atlas HXM offer?

Atlas HXM provides customer support through various channels, including email, chat, and phone. They also offer webinars and documentation for self-service support. However, response times can vary, and some users have reported slower response times than competitors.

Atlas HXM logo
Editor's rating:
9.0 / 10