REVIEW

Remote Review: Pros, Cons, Pricing and Comparison

Remote.com Review
Editorial Note: By using our partner links, you’ll get exclusive discounts and the best available offers we’ve negotiated while also supporting our efforts to provide unbiased comparisons of Global Hiring solutions.

If you’re reading this, you’re probably exploring ways to expand your team globally or streamline your international workforce management. You’ve heard about Employer of Record (EOR) services, and Remote has caught your attention as a potential comprehensive solution for your global HR needs.

But you’re also probably uncertain about:

  1. How Remote’s features compare to other established EOR providers in terms of comprehensiveness and ease of use
  2. Whether the platform can effectively handle compliance, payroll, and benefits across multiple countries
  3. If Remote’s pricing structure aligns with your budget, especially considering its premium positioning
  4. The quality and responsiveness of customer support for a rapidly growing platform
  5. Whether Remote’s limitations in customization and integration might impact your specific operational needs

If that sounds familiar, this comprehensive review will answer every one of your questions. It’s a 15-minute read that could save you hours of research and potentially thousands in operational costs as you navigate the complexities of global hiring.

The key to understanding Remote’s value proposition is recognizing its balance of comprehensive features, global reach, and user-friendly interface while being aware of its premium pricing and potential limitations in customization.

Here’s what you’ll learn – table of contents:

  1. Overview of Remote (what it is and who it’s for)
  2. Key features and benefits (what sets Remote apart in the EOR market)
  3. Pricing structure and value proposition (is the premium cost justified?)
  4. User experience and platform interface (how intuitive is it in real-world scenarios?)
  5. Customer support quality (what to expect when you need assistance)
  6. Security and compliance measures (how Remote protects your data and ensures global compliance)
  7. Comparisons with top competitors (how Remote stacks up against other major players)
  8. Ideal use cases (who should consider Remote)
  9. Potential limitations (when to look at alternatives)

Let’s dive in and explore whether Remote is the right EOR solution to power your global workforce management strategy and support your international expansion goals.

Pros

  • Extensive Global Coverage: Operates in over 180 countries, providing broad international reach.
  • Comprehensive Compliance Management: Ensures adherence to local labor laws and regulations across all countries.
  • Strong IP Protection: Offers unique Remote IP Guard feature for safeguarding intellectual property.
  • Transparent Pricing: Provides clear pricing structure without hidden fees or long-term commitments.
  • User-Friendly Interface: Offers an intuitive platform for easy management of global workforce.
  • Fast Onboarding Process: Enables quick hiring and onboarding of international employees.

Cons

  • Premium Pricing: Can be more expensive for smaller businesses, with EOR services at $599 per employee per month.
  • Limited Customization: Some services may have restricted customization options compared to competitors.
  • Potential Overkill for Small Teams: The comprehensive nature of services might be more than necessary for very small companies.
  • Standardized Benefits: While customizable, benefits packages may not be as flexible as some businesses require.

What is Remote?

Remote's website screenshot

Remote is an Employer of Record (EOR) that helps companies hire and manage global teams. It simplifies HR tasks, payroll processing, and compliance.

Remote.com provides services like:

  • Onboarding: Ensures new hires start smoothly.
  • Payroll Management: Handles payments for employees worldwide.
  • Compliance: Manages legal issues in different countries.
  • Intellectual Property: Protects company assets.

Remote makes managing global teams easier by offering a flexible and fast solution. It’s a go-to for international payroll and HR compliance.

Company Information

  • Headquarters: San Francisco, USA
  • Founders: Job van der Voort, Marcelo Lebre
  • Funding: Over $500 million in several funding rounds
  • Founding Date: 2019

What are the Key Features of Remote?

Remote offers 10 key features that set it apart.

These key features include:

  • Global Employment Solutions: Enables hiring in over 180 countries without establishing local entities, supporting rapid international expansion.
  • Owned Entity Model: Operates its own legal entities in each country, ensuring better control over billing, employee experience, and data protection.
  • Transparent Pricing: Offers flat-rate pricing starting at $599 per employee per month for annual plans, with no hidden fees or minimum commitments.
  • Comprehensive HR Services: Manages the full employee lifecycle, including onboarding, payroll, benefits, and compliance with local regulations.
  • Intellectual Property Protection: Provides Remote IP Guard to ensure strong intellectual property protections for clients.
  • User-Friendly Platform: Features an intuitive interface for managing both employees and contractors globally with minimal training required.
  • Flexible Benefits Administration: Offers competitive, localized benefits packages with multiple tiers in most markets, including health insurance and pension plans.
  • Global Payroll Solution: Recently introduced Remote Global Payroll for companies with existing entities, streamlining multi-country payroll management.
  • Compliance and Security: Incorporates built-in compliance features like Remote Watchtower and adheres to global data protection regulations.
  • Equity Incentives Support: Provides compliant equity incentives support, including withholding and reporting.
Remote HR platform user dashboard for managing tasks, including setting up an account, adding a company admin, and accessing tools for cost calculation and time-off management.

What are the Benefits of Using Remote?

The benefits of using Remote are:

  • Extensive Global Coverage: Enables hiring in over 180 countries, facilitating rapid international expansion.
  • Compliance Assurance: Minimizes legal risks with comprehensive management of local labor laws and regulations.
  • IP Protection: Ensures robust safeguarding of company intellectual property across all jurisdictions.
  • Time and Cost Efficiency: Streamlines global hiring and management processes, reducing administrative burdens.
  • Scalability: Supports business growth with flexible solutions for both small teams and large enterprises.
  • Transparent Pricing: Offers clear, upfront pricing without hidden fees or long-term commitments.
  • Local Expertise: Provides access to in-country specialists for navigating complex employment issues.
  • Simplified Global Operations: Centralizes management of international workforce in a single platform.

Working with Remote

Remote provides efficient customer and technical support and various integrations, making it a flexible and secure choice for managing global teams.

Customer and Technical Support

Remote offers strong customer and technical support through various channels. For instance, customers can raise inquiries via live chat or email. The support team is known for quick response times and attentive service.

The platform’s support is reliable, emphasizing swift issue resolution. Technical support is also available to address platform-related problems, focusing on security and vendor management.

Support Channel Available?
Email
Phone
Live Chat
Overall Availability 24/7

Integrations and Extensibility

Remote HR platform integrations dashboard displaying available integrations for HRIS, accounting, APIs, and automation, with examples such as BambooHR, Greenhouse, and QuickBooks.

The platform supports various integrations to improve its functionality. This flexibility allows users to connect with many other tools seamlessly.

Service integrations include major vendors, providing users easy access to necessary resources. Security is a priority, ensuring all third-party connections meet stringent standards. I appreciate how Remote makes extending its core capabilities straightforward, supporting services that many businesses rely on.


Remote.com Pricing

Remote offers a transparent pricing structure, providing significant value for various services such as payroll management, compliance, and contractor management.

Remote uses a simple, straightforward pricing model. Creating an account and accessing its HR management services is free. Various other packages exist to cater to different organizational needs.

For payroll management, remote management requires a minimum monthly fee equivalent to three employees per month.

Remote’s Fair Price Guarantee ensures no hidden fees or large upfront deposits. Unlike other providers, there are no additional charges for offboarding, equity management, or other added services.

Service Price
Employer of Record (EOR) Pricing $599 per employee/month
Contractor Management Pricing $29 per employee/month
Payroll Pricing $29 per employee/month
Annual Discount Available

The platform stands out by not requiring deposits in most cases, allowing you to use funds to grow your business instead. This flexible, risk-based approach is a key element of their pricing strategy, ensuring a low-cost entry point for businesses of all sizes.

Remote Promo Code

Remote offers promotional programs to support global hiring, providing 15% discounts on their services for eligible organizations. These programs aim to make international hiring more accessible and cost-effective for various companies.

The discounts typically apply for 12 months and cover services such as employer of record, contractor management, and global payroll. Eligibility criteria vary depending on the specific program. Here are the available programs and their associated promo codes:

To take advantage of these offers, visit Remote’s website and apply the appropriate promo code during the signup process, or contact their sales team for more information.


User Reviews and Platform Ratings

Understanding how users rate and review Remote can provide valuable insights into real-world experiences with the platform. Review platforms offer a window into customer satisfaction levels, platform reliability, and potential areas for improvement. While ratings and review counts can fluctuate over time, they offer a helpful snapshot of user sentiment. Here’s a current overview of Remote’s ratings across major review platforms:

Review Platform Rating Number of Reviews
G2 4.6 2068
Trustpilot 4.7 1639
Capterra 4.5 46

User Data Security and Compliance

Data security is a top priority for Remote.com. It ensures that all user data is protected through robust security measures, including encryption and secure servers.

Compliance with various regulations is essential. Remote adheres to GDPR, CCPA, and other local data protection laws. This helps maintain user privacy and trust.

When acting as an Employer of Record, Remote takes on legal responsibilities. They ensure that all employment laws are followed and taxes are correctly handled. This includes protecting intellectual property for both companies and employees.

Intellectual property protection is also a key focus. Remote has measures to safeguard trademarks and other proprietary information, which helps businesses feel secure when they share sensitive data.

Security protocols are continually updated. Regular audits and assessments ensure that the platform meets the highest standards. This proactive approach helps prevent potential issues.

Legal entities are managed with care. Remote works with local experts to ensure all compliance requirements are met. This includes handling contracts, payroll, and other legal matters accurately.


Remote Competitor Comparison

Comparing different remote workforce platforms helps in making the right choice. Each Employer of Record (EOR) provider has strengths and weaknesses that suit different business needs. Here’s a breakdown of the top competitors in the market against Remote.

Feature Remote Deel Remofirst Multiplier Rippling Oyster HR
Best For Startups & Scale-ups, Creative & Financial Services Startups, Scale-ups, Tech & Creative Industries Startups & Scale-ups, Tech & Creative Industries Startups & SMBs, IT, Consulting, Financial Services Cost Conscious and Tight Budgets Startups, Scale-ups, Creative Industries & Tech Companies
EOR Pricing $599 per employee/month $599 per employee/month $199 per employee/month $400 per employee/month $500 per employee/month $599 per employee/month
Contractor Pricing $29 per employee/month $49 per employee/month $25 per employee/month $40 per employee/month $25 per employee/month $29 per employee/month
Country Coverage 180+ Countries 150+ Countries 180+ 150+ Countries 185+ 180+
Support Channels Email, Live Chat Email, Phone, Live Chat Email, Live Chat Email, Phone, Live Chat Email, Phone, Live Chat Email
Support Availability 24/7 24/7 24/7 Business Hours Business Hours Business Hours
G2 Rating 4.6/5 (2068 reviews) 4.85/5 (4630 reviews) 4.5/5 (109 reviews) 4.7/5 (986 reviews) 4.8/5 (3227 reviews) 4.4/5 (714 reviews)
Capterra Rating 4.5/5 (46 reviews) 4.8/5 (1554 reviews) 5/5 (2 reviews) 4.7/5 (40 reviews) 4.9/5 (3073 reviews) 4.5/5 (68 reviews)
Trustpilot Rating 4.7/5 (1639 reviews) 4.9/5 (5332 reviews) 3.1/5 (10 reviews) 4.9/5 (832 reviews) 4.4/5 (1029 reviews) 4.6/5 (199 reviews)
Visit Website Visit Website Visit Website Visit Website Visit Website Visit Website

Recommendations for Remote Usage

Remote is a comprehensive global employment platform offering Employer of Record (EOR) services, contractor management, and global payroll solutions. Its suitability varies based on a company’s size, global footprint, and specific HR needs. Let’s explore who benefits most from Remote and when alternative solutions might be more appropriate.

Who do I recommend using Remote to?

Remote is particularly beneficial for companies with a widely distributed workforce, businesses prioritizing a seamless employee experience, and organizations seeking extensive global coverage. Remote offers significant advantages for:

  • Fully Distributed Companies: Remote’s platform is designed with remote-first organizations in mind, offering tools and features that cater specifically to the needs of globally distributed teams. Its emphasis on creating a cohesive employee experience across multiple countries is particularly valuable for companies embracing a borderless workforce model.
  • Businesses Requiring Extensive Global Coverage: With support for over 180 countries, Remote is an excellent choice for companies looking to hire talent across various markets. This extensive coverage is particularly useful for businesses aiming to tap into diverse global talent pools or simultaneously expand into multiple international markets.
  • Organizations Prioritizing Employee Experience: Remote’s focus on providing a consistent, user-friendly interface for both employers and employees makes it ideal for companies that value employee satisfaction and engagement in their global workforce.

When to consider Remote alternatives?

Alternative solutions to Remote might be more suitable if you need specialized regional expertise, more advanced analytics capabilities, or industry-specific features. Consider alternatives to Remote in these scenarios:

  • Multiplier: If your primary focus is on expansion in the Asia-Pacific region and you need specialized local support in those markets.
  • Papaya Global: For larger enterprises requiring more advanced workforce analytics and business intelligence features for strategic decision-making.
  • Deel: If you need a platform with more extensive support for freelancer and contractor management, especially for tech and creative industries.
  • Gusto: For US-based small businesses primarily needing domestic payroll and HR solutions without extensive international hiring needs.
  • Remofirst is for smaller businesses or startups looking for a more cost-effective solution with essential global employment features.
  • Horizons: For companies specifically focused on expanding into emerging markets and requiring hands-on local support in those regions.

Below, we’ve compared Remote to other providers to show how it meets the competition.


Conclusion

Remote is a powerful and comprehensive platform for companies seeking to manage global teams efficiently. It offers an extensive suite of HR, payroll, and compliance solutions. Its easy-to-use interface, broad international coverage, and transparent pricing structure make it an attractive option for businesses looking to expand globally. However, its premium pricing and occasional limitations in customization may be considerations for companies with more specific needs or budget constraints.

Remote provides a reliable solution for businesses with a fully distributed workforce or those prioritizing seamless global expansion. However, alternative EOR providers like Papaya Global, Deel, or Multiplier may better suit your needs if you require more regional expertise, specialized features, or advanced analytics.

Ultimately, Remote is ideal for organizations aiming to simplify their global operations and ensure compliance, making it a solid choice for scaling businesses that value efficiency and employee experience.


Frequently Asked Questions

How long does onboarding with Remote take?

Onboarding with Remote.com generally takes a few days to a week. The process includes setting up your profile, submitting necessary documents, and getting verified. The team aims to make the process as quick and seamless as possible.

What are the common reviews of remote.com found on Reddit?

Many users on Reddit praise Remote.com for its ease of use and helpful customer support. Some mention occasional service delays, but most positive feedback highlights the platform’s ability to connect remote workers with jobs effectively.

What is the reputation of remote.com in terms of legitimacy?

Remote.com is widely recognized as a legitimate platform for finding remote work opportunities. It has partnerships with well-known companies and a transparent business model. Users typically trust the platform for its reliable services and professional approach.

How user-friendly is the remote.com login and onboarding process?

The login and onboarding process on Remote.com is designed to be user-friendly. The interface is intuitive, making it easy to navigate. Thanks to clear instructions and helpful prompts, most users can easily complete the necessary steps.

Does Remote.com offer a free trial?

You can get started with Remote Contractor Management for free! Enjoy a 30-day trial to onboard and manage contractors without any charges.

Does Remote EOR provide discounts?

Yes, Remote provides several discounts for startups, refugees, and NGOs. Our team also has exclusive deals; please reach out for more information.

Logo Remote
Editor's rating:
9.6 / 10