If you’re reading this, you’re probably exploring ways to expand your team globally or streamline your international workforce management. You’ve heard about Employer of Record (EOR) services, and Remote has caught your attention as a potential comprehensive solution for your global HR needs.
But you’re also probably uncertain about:
- How Remote’s features compare to other established EOR providers in terms of comprehensiveness and ease of use
- Whether the platform can effectively handle compliance, payroll, and benefits across multiple countries
- If Remote’s pricing structure aligns with your budget, especially considering its premium positioning
- The quality and responsiveness of customer support for a rapidly growing platform
- Whether Remote’s limitations in customization and integration might impact your specific operational needs
If that sounds familiar, this comprehensive review will answer every one of your questions. It’s a 15-minute read that could save you hours of research and potentially thousands in operational costs as you navigate the complexities of global hiring.
The key to understanding Remote’s value proposition is recognizing its balance of comprehensive features, global reach, and user-friendly interface while being aware of its premium pricing and potential limitations in customization.
Here’s what you’ll learn – table of contents:
- Overview of Remote (what it is and who it’s for)
- Key features and benefits (what sets Remote apart in the EOR market)
- Pricing structure and value proposition (is the premium cost justified?)
- User experience and platform interface (how intuitive is it in real-world scenarios?)
- Customer support quality (what to expect when you need assistance)
- Security and compliance measures (how Remote protects your data and ensures global compliance)
- Comparisons with top competitors (how Remote stacks up against other major players)
- Ideal use cases (who should consider Remote)
- Potential limitations (when to look at alternatives)
Let’s dive in and explore whether Remote is the right EOR solution to power your global workforce management strategy and support your international expansion goals.
Pros
- User-friendly interface: Easy to navigate with no need for extensive training.
- Excellent Customer Service: Professional and attentive support.
- Transparency: Clear terms and no hidden fees.
- Easy onboarding: Onboarding new hires is fast and easy, supporting quick scaling up.
- Headhunting: Sourcing international talent is directly facilitated.
Cons
- Customization: Remote generally integrates well with other tools but can somewhat lack customization.
- Benefits management: Setting up employee benefits in multiple countries can be more complicated than necessary.
- Support delays: Support requests can take longer than necessary, even for straightforward issues.
What is Remote?
Remote is an Employer of Record (EOR) that helps companies hire and manage global teams. It simplifies HR tasks, payroll processing, and compliance.
Remote.com provides services like:
- Onboarding: Ensures new hires start smoothly.
- Payroll Management: Handles payments for employees worldwide.
- Compliance: Manages legal issues in different countries.
- Intellectual Property: Protects company assets.
Remote makes managing global teams easier by offering a flexible and fast solution. It’s a go-to for international payroll and HR compliance.
Company Information
- Headquarters: San Francisco, USA
- Founders: Job van der Voort, Marcelo Lebre
- Funding: Over $500 million in several funding rounds
- Founding Date: 2019
What are the Key Features of Remote?
Remote offers 8 key features that set it apart:
These key features include:
- Payments: Remote makes paying employees worldwide easy. It supports various currencies and ensures timely, accurate payments.
- Contract Management: Remote helps create and manage compliant contracts, reducing legal risks and ensuring clear terms.
- Onboarding: The platform streamlines onboarding, handling paperwork and training materials so new hires start smoothly.
- International Payroll: With Remote, you can manage employee payroll in multiple countries, ensuring compliance with local regulations.
- Talent Management: Remote assists in sourcing and managing global talent, providing tools to track performance and support development.
- Employer of Record: Acting as the employer of record, Remote handles administrative tasks like taxes and benefits, allowing you to focus more on your core business.
- Payroll Management: Remote handles all aspects of payroll management, including deductions and reporting, making it easier to stay organized.
- Intellectual Property Protection: Remote ensures that intellectual property rights remain with your company, providing peace of mind when working with international teams.
What are the Benefits of Using Remote?
The benefits of using Remote are:
- Global Payroll: You can manage employee payroll worldwide from a single platform. This simplifies payments and ensures everyone is paid on time.
- Compliance: Staying compliant with local laws is crucial. Remote helps to navigate complex regulations, reducing the risk of legal issues.
- Payment: Remote offers multiple payment options. This flexibility ensures that employees receive funds using their preferred method, making transactions smoother.
- Flexibility: You can hire talent from anywhere, expanding your access to a broader talent pool. This flexibility allows you to build a diverse and skilled team.
- Speed: Speeding up the hiring and onboarding process saves time. Remote’s streamlined system allows for quick and efficient team expansions.
Working with Remote
Remote provides efficient customer and technical support and various integrations, making it a flexible and secure choice for managing global teams.
Customer and Technical Support
Remote offers strong customer and technical support through various channels. For instance, customers can raise inquiries via live chat or email. The support team is known for quick response times and attentive service.
The platform’s support is reliable, emphasizing swift issue resolution. Technical support is also available to address platform-related problems, focusing on security and vendor management.
Support Channel | Available? |
---|---|
✓ | |
Phone | ✗ |
Live Chat | ✓ |
Overall Availability | 24/7 |
Integrations and Extensibility
The platform supports various integrations to improve its functionality. This flexibility allows users to connect with many other tools seamlessly.
Service integrations include major vendors, providing users easy access to necessary resources. Security is a priority, ensuring all third-party connections meet stringent standards. I appreciate how Remote makes extending its core capabilities straightforward, supporting services that many businesses rely on.
Remote.com Pricing
Remote offers a transparent pricing structure, providing significant value for various services such as payroll management, compliance, and contractor management.
Remote uses a simple, straightforward pricing model. Creating an account and accessing its HR management services is free. Various other packages exist to cater to different organizational needs.
For payroll management, remote management requires a minimum monthly fee equivalent to three employees per month.
Remote’s Fair Price Guarantee ensures no hidden fees or large upfront deposits. Unlike other providers, there are no additional charges for offboarding, equity management, or other added services.
Service | Price |
---|---|
Employer of Record (EOR) Pricing | $599 per employee/month |
Contractor Management Pricing | $20 per employee/month |
Payroll Pricing | $29 per employee/month |
Annual Discount | Available |
The platform stands out by not requiring deposits in most cases, allowing you to use funds to grow your business instead. This flexible, risk-based approach is a key element of their pricing strategy, ensuring a low-cost entry point for businesses of all sizes.
Remote Promo Code
Remote offers promotional programs to support global hiring, providing 15% discounts on their services for eligible organizations. These programs aim to make international hiring more accessible and cost-effective for various companies.
The discounts typically apply for 12 months and cover services such as employer of record, contractor management, and global payroll. Eligibility criteria vary depending on the specific program. Here are the available programs and their associated promo codes:
To take advantage of these offers, visit Remote’s website and apply the appropriate promo code during the signup process, or contact their sales team for more information.
User Data Security and Compliance
Data security is a top priority for Remote.com. It ensures that all user data is protected through robust security measures, including encryption and secure servers.
Compliance with various regulations is essential. Remote adheres to GDPR, CCPA, and other local data protection laws. This helps maintain user privacy and trust.
When acting as an Employer of Record, Remote takes on legal responsibilities. They ensure that all employment laws are followed and taxes are correctly handled. This includes protecting intellectual property for both companies and employees.
Intellectual property protection is also a key focus. Remote has measures in place to safeguard trademarks and other proprietary information, which helps businesses feel secure when they share sensitive data.
Security protocols are continually updated. Regular audits and assessments ensure that the platform meets the highest standards. This proactive approach helps prevent potential issues.
Legal entities are managed with care. Remote works with local experts to ensure all compliance requirements are met. This includes handling contracts, payroll, and other legal matters accurately.
Remote Competitor Comparison
Comparing different remote workforce platforms helps in making the right choice. Each Employer of Record (EOR) provider has strengths and weaknesses that suit different business needs. Here’s a breakdown of the top competitors in the market against Remote.
Feature | Remote | Deel | Remofirst | Multiplier | Rippling | Oyster HR |
---|---|---|---|---|---|---|
Best For | Startups & Scale-ups, Creative & Financial Services | Startups, Scale-ups, Tech & Creative Industries | Startups & Scale-ups, Tech & Creative Industries | Startups & SMBs, IT, Consulting, Financial Services | SMBs with up to 500 employees, Tech & Healthcare Services | Startups, Scale-ups, Creative Industries & Tech Companies |
EOR Pricing | $599 per employee/month | $599 per employee/month | $199 per employee/month | $400 per employee/month | $500 per employee/month | $599 per employee/month |
Contractor Pricing | $20 per employee/month | $49 per employee/month | $25 per employee/month | $40 per employee/month | $25 per employee/month | $29 per employee/month |
Country Coverage | 180+ Countries | 150+ Countries | 180+ | 150+ | 185+ | 180+ |
Support Channels | Email, Live Chat | Email, Phone, Live Chat | Email, Live Chat | Email, Phone, Live Chat | Email, Phone, Live Chat | |
Support Availability | 24/7 | 24/7 | 24/7 | Business Hours | Business Hours | Business Hours |
G2 Rating | 4.6/5 (2068 reviews) | 4.85/5 (4630 reviews) | 4.5/5 (109 reviews) | 4.7/5 (986 reviews) | 4.8/5 (3227 reviews) | 4.4/5 (714 reviews) |
Capterra Rating | 4.5/5 (46 reviews) | 4.8/5 (1554 reviews) | 5/5 (2 reviews) | 4.7/5 (40 reviews) | 4.9/5 (3073 reviews) | 4.5/5 (68 reviews) |
Trustpilot Rating | 4.7/5 (1639 reviews) | 4.9/5 (5332 reviews) | 3.1/5 (10 reviews) | 4.9/5 (832 reviews) | 4.4/5 (1029 reviews) | 4.6/5 (199 reviews) |
Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website |
Recommendations for Remote Usage
Remote is a comprehensive global employment platform offering Employer of Record (EOR) services, contractor management, and global payroll solutions. Its suitability varies based on a company’s size, global footprint, and specific HR needs. Let’s explore who benefits most from Remote and when alternative solutions might be more appropriate.
Who do I recommend using Remote to?
Remote is particularly beneficial for companies with a widely distributed workforce, businesses prioritizing a seamless employee experience, and organizations seeking extensive global coverage. Remote offers significant advantages for:
- Fully Distributed Companies: Remote’s platform is designed with remote-first organizations in mind, offering tools and features that cater specifically to the needs of globally distributed teams. Its emphasis on creating a cohesive employee experience across multiple countries is particularly valuable for companies embracing a borderless workforce model.
- Businesses Requiring Extensive Global Coverage: With support for over 180 countries, Remote is an excellent choice for companies looking to hire talent across a wide range of markets. This extensive coverage is particularly useful for businesses aiming to tap into diverse global talent pools or expand into multiple international markets simultaneously.
- Organizations Prioritizing Employee Experience: Remote’s focus on providing a consistent, user-friendly interface for both employers and employees makes it ideal for companies that place a high value on employee satisfaction and engagement in their global workforce.
When to consider Remote alternatives?
Alternative solutions to Remote might be more suitable if you need specialized regional expertise, more advanced analytics capabilities, or industry-specific features. Consider alternatives to Remote in these scenarios:
- Multiplier: If your primary focus is on expansion in the Asia-Pacific region and you need specialized local support in those markets.
- Papaya Global: For larger enterprises requiring more advanced workforce analytics and business intelligence features for strategic decision-making.
- Deel: If you need a platform with more extensive support for freelancer and contractor management, especially for tech and creative industries.
- Gusto: For US-based small businesses primarily needing domestic payroll and HR solutions without extensive international hiring needs.
- Remofirst: If you’re a smaller business or startup looking for a more cost-effective solution with essential global employment features.
- Horizons: For companies specifically focused on expanding into emerging markets and requiring hands-on local support in those regions.
Below, we’ve compared Remote to other providers to show how it meets the competition.
- Deel vs Remote
- Remote vs Remofirst
- Remote vs Rippling
- Remote vs Papaya Global
- Remote vs Oyster HR
- Remote vs Horizons
- Remote vs Atlas HXM
- Remote vs Omnipresent
- Remote vs Globalization Partners
- Remote vs Velocity Global
Conclusion
Remote is a powerful and comprehensive platform for companies seeking to manage global teams efficiently, offering an extensive suite of HR, payroll, and compliance solutions. Its easy-to-use interface, broad international coverage, and transparent pricing structure make it an attractive option for businesses looking to expand globally. However, its premium pricing and occasional limitations in customization may be considerations for companies with more specific needs or budget constraints.
For businesses with a fully distributed workforce or those prioritizing seamless global expansion, Remote provides a reliable solution. However, if you require more regional expertise, specialized features, or advanced analytics, alternative EOR providers like Papaya Global, Deel, or Multiplier may better suit your needs.
Ultimately, Remote is ideal for organizations aiming to simplify their global operations and ensure compliance, making it a solid choice for scaling businesses that value both efficiency and employee experience.
Frequently Asked Questions
How long does onboarding with Remote take?
Onboarding with Remote.com generally takes a few days to a week. The process includes setting up your profile, submitting necessary documents, and getting verified. The team aims to make the process as quick and seamless as possible.
What are the common reviews of remote.com found on Reddit?
Many users on Reddit praise Remote.com for its ease of use and helpful customer support. Some mention occasional service delays, but most positive feedback highlights the platform’s ability to effectively connect remote workers with jobs.
What is the reputation of remote.com in terms of legitimacy?
Remote.com is widely recognized as a legitimate platform for finding remote work opportunities. It has partnerships with well-known companies and a transparent business model. Users typically trust the platform for its reliable services and professional approach.
How user-friendly is the remote.com login and onboarding process?
The login and onboarding process on Remote.com is designed to be user-friendly. The interface is intuitive, making it easy to navigate. Most users can easily complete the necessary steps thanks to clear instructions and helpful prompts.
Does Remote.com offer a free trial?
You can get started with Remote Contractor Management for free! Enjoy a 30-day trial to onboard and manage contractors without any charges.
Does Remote EOR provide discounts?
Yes, Remote provides several discounts for startups, refugees, and NGOs. Our team also has exclusive deals; please reach out for more information.