Multiplier and Deel both offer robust platforms for hiring internationally and managing your remote workforce, but their optimal use cases as Employer of Record (EOR) providers differ significantly. Drawing from my own global hiring experiences and extensive testing of both platforms over the past few months, I will share my insights on which of these EOR platforms would be most suitable for your organization.
Multiplier offers significant cost reductions compared to Deel, yet its platform lacks integrations and locally offered support. In contrast, Deel offers a wide range of integrations and in-house dedicated customer support but doesn’t offer the same level of automation as Multiplier’s seamless scaling model. In this review, I will help you choose between Deel and Multiplier by highlighting key features of both platforms, discussing optimal use cases, and identifying when your specific business needs might be better serviced by a third provider.
Multiplier and Deel are two global employment platforms that provide Employer of Record (EOR) services. They help companies manage compliance, payroll, and local laws when hiring across borders and offer scalable solutions to streamline global workforce management.
Overview of Multiplier
Multiplier is a global payroll solution that supports companies by taking care of compliance and employment laws. Its platform offers an easy onboarding process and a user-friendly interface.
They handle payroll and contracts, ensuring everything aligns with local regulations. Through its API, Multiplier integrates with popular software tools, making it easier to manage a global workforce. Their customer support team is known for solving issues quickly, contributing to a seamless user experience.
Multiplier’s proposition of remote hiring and employment without having to establish new markets or reallocate was an idea purpose-built for the post-COVID world, and the company was launched in November 2020.
In the words of our Co-Founder and CEO, Sagar Khatri – “Early in my career, I experienced firsthand the challenges of international expansion: the complex regulatory landscape, the daunting time constraints, and the substantial resource investments required to establish legal entities abroad. This experience ignited the spark that would become Multiplier.”
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
Deel specializes in global onboarding and payroll, helping companies hire employees worldwide without struggling with compliance. They provide EOR services to handle local employment laws and ensure smooth operations.
Deel’s comprehensive platform integrates various tools to simplify managing global teams. Its strong network of local partners ensures adherence to local laws and regulations. Deel users enjoy a robust support system and a detailed dashboard for monitoring payroll and compliance tasks.
Starting at $400/month for its EOR package, or $40/month for contractors
Starting at $599/month for its EOR package, or $49/month for contractors
Coverage
Over 150 countries
Over 150 countries
Key Features
Payroll, compliance, contracts, onboarding, user interface
Payroll, compliance, onboarding, local presence, mobile app, customer support
Integrations
Salesforce, Slack, HubSpot
QuickBooks, NetSuite, Xero
Key Features of Multiplier
In this section, I will discuss the key features of Multiplier. They highlight the platform’s strengths and underscore its effective solutions for managing global teams. Here’s what makes Multiplier stand out:
Global Payroll
Employer of Record (EOR) Services
User-Friendly Interface
Integration Capabilities
Customization Options
Quality of Service
Workforce Management
Global Payroll
Multiplier simplifies global payroll by consolidating and managing payments across different countries. This reduces complexity and ensures timely payments for your international team.
Employer of Record (EOR) Services
Their EOR services take care of legal and administrative responsibilities, including employment contracts, compliance, and benefits, making it easier to hire employees worldwide.
User-Friendly Interface
The user interface is intuitive and easy to navigate. It helps streamline operations and reduces the learning curve for new users.
Integration Capabilities
Multiplier can connect with other HR and payroll systems with seamless integration capabilities. This ensures data syncs properly for better efficiency.
Multiplier offers various customization options. These allow you to tailor solutions according to specific company needs, ensuring the tool fits well into your existing workflows.
Quality of Service
The platform provides high-quality service, ensuring reliability and responsiveness. This can make a significant difference in smoothly managing a global workforce.
Workforce Management
Efficient workforce management features help track employee performance, attendance, and other metrics, which aids in maintaining high productivity and employee satisfaction.
Key Features of Deel
Deel makes it easy for businesses to manage international payroll and employee benefits. Their user-friendly interface is helpful for both small and large teams. Here are some key features:
International Payroll
Payroll Management
Mobile App
Employee Benefits
User Experience
Remote Work Support
Automation
Customer Service
Integration and API
International Payroll
Deel supports payroll in over 150 countries, making it simple to pay employees wherever they are. Deel also handles all matters related to tax compliance and local regulations.
Payroll Management
With Deel, payroll management is easy. You can track payments, generate reports, and ensure timely payouts.
Mobile App
Deel leaps ahead with its new mobile app, offering complete platform integration – a feature many competitors lack. With offline functionality and advanced security options, Deel significantly enhances user convenience in the mobile HR space.
Employee Benefits
Deel offers various employee benefits. This includes health insurance, retirement plans, and more. Having everything in one place helps organizations save time when managing and providing benefits to their employees.
User Experience
The user experience of Deel’s platform is intuitive and smooth. Navigating through different sections and identifying the required features or tools is generally easy.
Remote Work Support
Deel is designed for remote work. It supports different work arrangements, making it easy for remote teams to stay connected.
Many tasks are automated. This saves time and reduces errors in payroll processing and compliance.
Customer Service
The customer service is responsive. Users quickly get help whenever they face any issues.
Integration and API
Deel integrates with many tools, such as accounting software. You can also use their API for custom solutions, which can make operations more efficient.
Pricing and Plans
Understanding how Multiplier and Deel structure their pricing and plans helps in making an informed decision. Both platforms claim fair and transparent pricing to users. However, they differ in terms of their services’ costs, benefits, and specific features.
Pricing Structure of Multiplier
Multiplier offers a straightforward pricing structure. They charge a monthly employee fee, including handling salary, taxes, and localized benefits.
Here’s a breakdown of their pricing:
Monthly Rate: Starting at $400 per employee for EOR services or $40 per contractor
Annual Plan: Discounts available for long-term contracts
Included: Salary processing, tax management, and insurance
Multiplier’s big advantage is its equipment provision and equity handling. It also facilitates bank transfers, ensuring seamless payroll operations. Multiplier’s value lies in simplifying compliance and payroll complexities.
Using an EOR allows you to embrace the lowest total cost of ownership (TCO) of employing a global team. EORs minimize the upfront costs of expansion, eliminate legal compliance risks, and make it easy to manage HR operations efficiently.
EORs like Multiplier are a valuable investment to companies looking to hire internationally. In a world of talent crunch and high interest rates, the need for businesses to continue growing and expanding across borders is only increasing, and you’ll need an EOR that can match your pace
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
Deel’s pricing is flexible and depends on the number of workers and the required services. They provide different packages tailored to diverse business needs.
Here’s a breakdown of their pricing:
Monthly Rate: Starting at $599 per employee for EOR services, or $49 per contractor
Annual Plan: Discounts available for annual contracts
Deel is known for its user-friendly contracts and ease of handling international payments. They also offer support for bank transfers and equity management. Deel’s value comes from the flexibility and comprehensive packages suitable for various business sizes.
When comparing Multiplier and Deel, both platforms prioritize user data security and compliance.
Multiplier offers robust encryption to protect sensitive data. They comply with GDPR and ISO 27001 standards, ensuring data is safeguarded. Multiplier also emphasizes regular audits and maintains secure servers.
Deel, too, enforces stringent security measures. They use end-to-end encryption and comply with GDPR and SOC 2 standards. Deel conducts continuous monitoring and frequent security assessments to safeguard user data.
Feature
Multiplier
Deel
Encryption
Robust encryption
End-to-end encryption
GDPR Compliance
Yes
Yes
ISO 27001 Compliance
Yes
No
SOC 2 Compliance
No
Yes
Regular Audits
Yes
Yes
Continuous Monitoring
No
Yes
Both platforms take data privacy seriously, ensuring user information is handled with care. They employ multi-factor authentication to add an extra layer of security.
Key Points:
Multiplier complies with ISO 27001; Deel complies with SOC 2.
Encryption: Both platforms provide strong data encryption.
Regular audits and security assessments are part of their security measures.
At Multiplier, our wider security philosophy, which we call security by design, is central to our focus. Security is embedded at the core of everything we do, rather than treating it as an afterthought.
This dedication to security and privacy is integral to our mission of being a unified, global system of record that simplifies employment worldwide.
Multiplier is proud to be SOC2 Type 2 compliant & ISO 27001:2022 certified!
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
Choosing between Multiplier and Deel might depend on your organization’s specific compliance needs and which security standards are more important.
Pros and Cons
When choosing between Multiplier and Deel, weighing their advantages and disadvantages is important. Each platform has its strengths and weaknesses, from invoicing to compliance and user experience.
Pros and Cons of Multiplier
Pros
Compliance: Multiplier ensures compliance with local laws, reducing legal risks.
User Experience: The interface is user-friendly, making it easy for companies to navigate.
Invoicing: Simplified invoicing processes save time and reduce errors.
Quality: Known for high-quality services with a good customer satisfaction rate.
Pricing: Multiplier’s EOR package is significantly cheaper than Deel’s and some other major EOR services.
Cons
Customer support: Support requests may take relatively long to be processed.
Customization: Limited customization options might not suit all businesses.
Lack of an offline mode: The platform cannot be used without an internet connection.
Pros and Cons of Deel
Pros
User Experience: Deel provides a smooth and intuitive user experience with its appealing interface.
Compliance: Strong focus on compliance with local laws across various regions.
Benefits: Offers extensive benefits packages for employees.
Mobile App: Robust app for iOS and Android, delivering complete platform functionality in a pocket-sized package.
Quality: High-quality service with a strong emphasis on customer satisfaction.
Reporting: Deel aids in making informed decisions through detailed reporting tools.
Cons
Invoicing: Some users may find the invoicing features less flexible than desired.
Some clutter: The user experience would benefit from a stronger focus on key functionalities.
Pricing: Deel’s premium prices may be an obstacle to some organizations, in particular small businesses.
Multiplier vs Deel: A Summary
Multiplier and Deel are both platforms designed to help businesses manage international hiring. While both offer similar core features, there are key differences worth mentioning.
Feature
Multiplier
Deel
Pricing
Relatively competitive prices
Upper range
Integration
Limited integrations
Wide range of integrations
User Experience
Simple interface
User-friendly and intuitive
Employer of Record
Yes
Yes
Compliance
Strong compliance features
Comprehensive compliance tools
Market Positioning
Small to mid-sized businesses
All business sizes
Benefits
Custom packages
Standard packages
Data Security
Robust security measures
High-level encryption
Multiplier offers custom packages, which can benefit companies needing tailored solutions. Deel, on the other hand, offers more standard packages but covers a broader range of businesses, making it more versatile.
When it comes to integration, Deel stands out with its ability to connect with various platforms. This makes it easier for businesses to sync their existing tools. Multiplier has fewer integrations, which can limit flexibility.
Both platforms act as Employer of Record, which is important for legal compliance when hiring internationally. Their strong compliance features ensure companies meet all local laws and regulations.
User experience is also crucial. While both platforms are user-friendly, I find Deel’s interface more intuitive, making it easier to navigate. Though the platform has a bit of clutter that detracts at times from its key functionalities, overall, it’s better than Multiplier’s.
Pricing varies between the two. Multiplier’s cost depends on the type of service required, which can be more flexible for different needs. Deel uses a subscription model that’s easier to predict but may be more expensive for smaller companies. Multiplier oftentimes comes out as the cheaper alternative, but this may vary depending on the additional services required.
Overall, both Multiplier and Deel have strong data security measures, ensuring that sensitive information is protected.
These differences can influence a business’s platform based on its specific needs and resources.
Recommendations
When choosing between Multiplier and Deel, it’s crucial to consider your company’s needs. Factors like international hiring, payroll management, and whether you’re dealing with contractors or full-time employees play a big role in making the best decision. Yet, it is also important to consider the costs of these two providers.
Who I Recommend Using Multiplier To
Multiplier is ideal for companies focused on global hiring. If you’re a startup or small business needing to scale internationally fast, Multiplier simplifies hiring across different countries.
Multiplier also offers comprehensive payroll management, which is handy if you want to manage salaries and benefits without dealing with multiple local payroll providers. The platform has robust tools that ensure compliance with local laws, making it easier to follow regulations in different regions.
Multiplier has helped more than 2,000 customers tap into global talent pools in 150+ countries, allowing them to hire the right people for the role—no matter where they are.
We support our customers by taking care of their employment contracts, payroll, taxes, and benefits, eliminating the need to open a legal entity abroad.
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
If you’re planning to hire many remote employees and need an Employer of Record to handle employment contracts legally, Multiplier is a reliable option. The tool is especially beneficial for making sure your company complies with international labor laws.
Here’s a quick list of the type of businesses that will find Multiplier useful:
Deel is excellent for companies of any size that work heavily with contractors and freelancers. If your business relies on a flexible workforce, Deel’s platform simplifies the process of hiring and paying contractors from around the globe.
Its payroll management tools are also top-notch for handling international transactions. Deel helps ensure that you stay on top of tax requirements and other local regulations, making managing finances for your contractors hassle-free.
For companies that need to hire quickly and efficiently without setting up foreign entities, Deel acts as an Employer of Record. This simplifies legal and administrative requirements, giving you more time to focus on your core business activities.
Here’s a quick list of the type of businesses that will find Deel useful:
When selecting another Employer of Record (EOR) provider, it’s crucial to consider various factors. You want a service that can handle your company’s needs efficiently.
Look for a provider experienced in managing a global workforce. They should offer seamless HR processes across different countries and be knowledgeable about local laws.
Compliance solutions are key. The right EOR should ensure that your business follows all legal and tax regulations. This minimizes risks and prevents potential legal issues.
If you require employee background checks, ensure the EOR can conduct these efficiently. They should have a streamlined process to handle pending tasks and keep everything moving smoothly.
Some EOR providers also offer freelancer management solutions for those managing freelancers. This can simplify contract management and payments.
Other important considerations are salary and off-cycle payments. Pick an EOR that can manage these seamlessly to ensure timely and accurate payments to your employees.
Finally, pricing is always an important factor to consider when weighing your options. More localized EOR may offer better deals compared to platforms with a global reach. There are also significant differences in pricing between many major Employer of Record providers.
The right EOR service will help you manage your HR needs effectively, ensuring compliance and efficiency. This will make it easier for your business to grow seamlessly.