Honest Native Teams Review 2025: Pros, Cons, Features & Pricing

Native Teams costs $99 per employee monthly and best serves small to medium businesses looking for affordable global employment solutions with strong European coverage.

After testing the platform, I found its multi-currency payment system particularly valuable for companies managing international contractors and employees, though limited integration options may be a consideration depending on your tech stack needs.

Native Teams stands out in the competitive EOR market by combining employment services with freelancer-focused payment tools, making it suitable for businesses with mixed workforce models. Their pricing structure scales with employee salaries rather than flat rates, potentially offering better value for lower-paid positions.

Founded in 2020 and backed by €6.275 million in funding, Native Teams has rapidly grown to serve over 150,000 users across 85+ countries, positioning itself as an affordable alternative to premium providers while maintaining essential compliance capabilities.

What is Native Teams?

Native Teams is a global Employer of Record (EOR) and payment platform that enables companies to hire and manage international employees across 85+ countries without establishing local entities. Founded in 2020 by Jack Thorogood and Aleksandra Mitrevska, this Skopje-based company has quickly gained traction with over 150,000 users globally, backed by €6.275 million in funding raised in May 2024.

When a company uses Native Teams, they technically employ workers through Native Teams’ local entities worldwide. Native Teams handles all legal employment paperwork, local tax compliance, payroll processing, and benefits administration, while the client company manages day-to-day work assignments. This arrangement saves companies the months of setup time and significant costs typically needed to establish foreign entities.

The platform serves multiple purposes beyond traditional EOR services:

• Full EOR solutions for companies hiring employees internationally
• Contractor management for businesses working with global freelancers
• Payment processing with multi-currency support
• Visa and work permit assistance for international mobility

What makes Native Teams distinctive is their employee-first approach, offering local employment status and benefits rather than just payment processing. Their tiered pricing model scales with employee salaries, potentially offering better value for companies hiring in markets with lower compensation levels compared to flat-rate competitors.

The platform particularly excels in European markets, where Native Teams has established strong local presence and expertise. Their rapid growth from startup to serving 150,000+ users in four years demonstrates significant market demand for their affordable, comprehensive approach to global employment.

Company Information

Headquarters

Skopje, North Macedonia

Founders

Jack Thorogood, Aleksandra Mitrevska

Founding Date

2020

What are the key features of Native Teams?

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$99 per employee/month

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85+ Countries Countries

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24/7 Support

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5/5 G2 Rating

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What are the benefits of using Native Teams?

Native Teams pricing

Native Teams offers straightforward pricing for different workforce management needs, with competitive rates compared to premium EOR providers.

EOR service pricing

Native Teams charges $99 per employee monthly for comprehensive EOR services, including:

• Legal employment in local countries
• Payroll processing and tax compliance
• Standard benefits administration
• Contract generation and management
• Ongoing HR support
• One free admin account for employers

This flat-rate pricing applies consistently across all 85+ supported countries without regional surcharges that are common among competitors.

Contractor Management Pricing

Native Teams charges $19 per contractor monthly for contractor management services, including invoice handling, compliant agreements, global payment processing, and tax documentation. This competitive rate makes it attractive for companies managing mixed employee-contractor teams.

Additional Services

• Visa and work permit assistance: Custom pricing based on complexity and country
• Premium benefits packages: Varies by country and coverage level
• Dedicated account management: Included in higher tiers, available as add-on for lower tiers

Comparative pricing analysis

To illustrate Native Teams’ pricing position, here’s how it compares for a 10-person international team:

Additional services

• Gig Pay: Custom pricing for businesses managing gig workers and short-term staff
• Visa and work permit assistance: Custom pricing based on complexity and country
• Premium benefits packages: Varies by country and coverage level

Value considerations

Native Teams’ flat-rate pricing offers clear advantages for budget-conscious companies. At $99 per employee monthly, it provides significant savings compared to premium providers while delivering essential EOR functionality. However, businesses should consider that some premium providers include advanced features like extensive analytics, priority support, and broader integration ecosystems that may justify higher costs for larger organizations.

For most small to medium businesses focused on core EOR functionality, Native Teams provides excellent value with potential annual savings of $50,000+ compared to premium alternatives.

User experience & interface

Native Teams provides a functional platform interface designed for efficient global workforce management, though it relies more heavily on email communication than dashboard-based workflows.

Dashboard Design

The main dashboard offers clear visibility into employee status, payroll processing, and upcoming payments. The interface uses a clean, minimalist design that prioritizes essential information over visual complexity. Navigation follows a logical structure with separate sections for employees, contractors, payroll, expenses, and compliance documentation.

Users can access key metrics including employee count by country, pending payments, compliance status, and recent transactions. The dashboard provides adequate functionality for day-to-day operations, though it lacks the advanced analytics and customization options found in premium competitors.

Onboarding Process

Employee onboarding follows a guided process that typically completes within 5-7 business days:

1. Company provides employee details and compensation structure
2. Native Teams generates locally-compliant employment contract
3. Employee reviews and signs documentation electronically
4. Native Teams completes local authority registration and tax setup
5. Payroll and benefits activation

User feedback indicates that standard onboarding cases process smoothly, with Native Teams providing regular updates throughout the process. However, some users note that complex cases or countries with extensive documentation requirements may experience longer timelines.

Email-Centric Workflow

Unlike many competitors, Native Teams handles significant administrative tasks through email rather than platform-based workflows. While this approach can feel less modern, many users report faster resolution times for routine requests compared to support ticket systems. Complex changes, contract modifications, and compliance updates typically require email coordination with dedicated account managers.

Mobile Experience

Native Teams offers mobile-responsive web access rather than dedicated mobile applications. The mobile interface handles basic functions like viewing payroll information, submitting expenses, and checking employee status adequately. However, complex administrative tasks and onboarding processes work better on desktop devices.

Payment and Financial Tools

The platform integrates comprehensive financial tools including multi-currency wallets, payment cards, and expense tracking. Users appreciate the seamless payment processing and real-time transaction visibility. The dedicated IBAN accounts and payment cards provide practical value for international teams managing expenses and receiving payments.

Customer & technical support

Native Teams provides multi-channel support with emphasis on personalized assistance, though quality varies based on issue complexity and timing.

Support Channels and Availability

Support is available through:

• Email support (24/7 response commitment)
• Live chat (business hours with some after-hours coverage)
• WhatsApp communication (region-dependent)
• Dedicated account managers (for EOR clients)
• Phone support (limited availability)

Response times vary significantly based on request type:

• Simple inquiries: 1-4 hours during business hours
• Complex compliance questions: 6-24 hours
• Account setup and modifications: 1-2 business days
• After-hours support: Next business day for non-urgent matters

Support Quality and Expertise

User experiences with Native Teams support show mixed results. Positive feedback highlights:

• Knowledgeable assistance with standard EOR processes
• Responsive help with payment and financial questions
• Proactive communication during onboarding
• Local expertise for country-specific requirements

Common criticisms include:

• Inconsistent response times for urgent issues
• Some support staff lacking depth for complex scenarios
• Occasional communication gaps during handoffs
• Limited phone support availability

Account Management

EOR clients receive dedicated account managers who coordinate complex requests and serve as primary points of contact. This personalized approach helps streamline communication for companies with multiple employees or complex requirements. Account managers typically handle contract modifications, compliance updates, and escalated support issues.

Documentation and Self-Service

Native Teams maintains a knowledge base covering:

• Step-by-step onboarding guides
• Country-specific employment requirements
• Payment and financial tool instructions
• FAQ sections organized by topic

The documentation covers essential functions adequately, though users often need direct support for country-specific questions or complex scenarios. The platform would benefit from more comprehensive self-service options and video tutorials.

Security & compliance

Security and compliance capabilities are fundamental to Native Teams’ value proposition, as they handle sensitive employee data and ensure adherence to international employment regulations.

Data security measures

Native Teams implements industry-standard security practices:

• Encryption: The platform uses AES-256 encryption for stored data and TLS 1.3 for data transmission, ensuring information remains secure during storage and transfer.
• Access controls: Role-based permissions limit data visibility based on user responsibilities, with administrators able to customize access levels for different team members and functions.
• Authentication: Multi-factor authentication is available and recommended for all users, adding security layers beyond passwords for account protection.
• Regular audits: Native Teams conducts security assessments and maintains compliance with data protection standards, though they don’t currently publish SOC 2 documentation like some enterprise-focused providers.

Compliance capabilities

Native Teams manages compliance across 85+ countries through:

• Contract generation: The system creates locally-compliant employment contracts automatically incorporating required provisions, termination clauses, and benefit structures according to local laws.
• Tax and payroll compliance: Native Teams handles employee tax registration, ongoing tax filings, and statutory deductions in each jurisdiction. They maintain relationships with local authorities and stay current with changing requirements.
• Benefits administration: The platform manages mandatory benefits including social security, healthcare contributions, pension plans, and statutory leave according to local requirements.
• Regulatory monitoring: Native Teams maintains dedicated compliance teams that monitor regulatory changes across all supported countries, implementing updates proactively.

For standard employment scenarios, these compliance capabilities work effectively. Companies with highly regulated industries or unusual employment arrangements may find the compliance features less flexible than specialized providers.

Data Privacy Compliance

Native Teams adheres to major data privacy regulations:

• GDPR compliance: The platform meets European data protection requirements including data subject access requests, right-to-be-forgotten provisions, and consent management.
• CCPA adherence: California Consumer Privacy Act compliance is maintained for applicable data processing activities.
• Data retention: Customizable retention policies allow companies to align with internal policies and local requirements for employee data management.
• Employee privacy rights: Workers can access and manage personal data through employee portals, supporting transparency and control over their information.

While Native Teams handles these compliance aspects competently, their documentation and certification portfolio is less extensive than enterprise-focused alternatives that provide detailed compliance consulting.

Based on analysis of user reviews across multiple platforms, Native Teams receives generally positive feedback with some notable concerns about consistency and communication.

What Users Like

The most frequently mentioned positives include:

• Affordability and value: Users consistently praise Native Teams’ competitive pricing, particularly for EOR services. Many specifically mention saving 50-70% compared to premium alternatives while receiving comparable core functionality.
• Payment system integration: The multi-currency wallet, payment cards, and IBAN accounts receive positive mentions for simplifying international financial management. Freelancers particularly appreciate the seamless payment processing and expense management capabilities.
• Customer support responsiveness: Many reviews highlight positive experiences with the support team for standard issues, noting helpful and friendly assistance. The dedicated account manager approach receives praise from business users.
• Onboarding efficiency: Users frequently mention smooth onboarding experiences, with several noting faster setup times compared to previous providers. The guided process and regular communication during setup receive positive feedback.
• European market strength: Businesses hiring in European markets specifically mention Native Teams’ local expertise and established presence as advantages over global providers with less regional focus.

Common criticisms

The most frequent criticisms in user reviews include:

• Inconsistent support quality: While basic support receives praise, several users mention longer resolution times and communication gaps for complex issues. Some report difficulty reaching support during urgent situations.
• Email-Dependent workflows: Multiple users request better dashboard functionality, noting that relying on email for administrative tasks feels outdated compared to more automated competitors.
• Transaction fees and unexpected charges: Some users report surprise fees and charges that weren’t clearly communicated upfront, particularly for currency conversions and premium services.
• Platform feature gaps: Users mention missing integrations with popular HR and accounting software, requiring manual data entry and reconciliation.
• Limited mobile functionality: The absence of dedicated mobile apps and limited mobile web functionality receives criticism from users who need mobile access for approvals and management.

Overall sentiment analysis

Reviews suggest Native Teams delivers solid value for companies with straightforward international employment needs, particularly those prioritizing cost savings and European market access. The platform appears most suitable for small to medium businesses that can work within email-based workflows and don’t require extensive integrations.

Negative reviews often involve users with complex requirements or those expecting enterprise-level automation and self-service capabilities. The platform’s newer market position means it has fewer reviews than established competitors, though sentiment trends are generally positive.

Native Teams competitor comparison

Comparing Native Teams to major EOR providers helps identify its market position and optimal use cases:

For more insights, please read our article: Best Employer of Record 2025

Key comparative insights

• Pricing position: Native Teams maintains competitive pricing, typically 80%+ less expensive than Deel and Remote, while being about 50% more expensive than Remofirst but offering more comprehensive features.
• Geographic strength: While Native Teams covers fewer countries than major competitors, their 85+ country coverage includes all major business markets. Their particular strength in European markets differentiates them from globally-focused providers.
• Platform maturity: As a 2020 startup, Native Teams has less platform development time than established players, showing in their limited integration ecosystem and basic analytics capabilities.
• Workflow approach: Native Teams’ email-centric approach contrasts with competitors’ dashboard-focused platforms. While this may seem outdated, some users prefer the personal touch and faster resolution times.
• Service breadth: Native Teams’ combination of EOR services with freelancer payment tools creates a unique position for companies managing mixed workforces, though this breadth can result in less depth in specialized areas.
• Support model: The emphasis on dedicated account managers and personal support differentiates Native Teams from competitors that rely more heavily on self-service platforms and automated workflows.

For companies primarily concerned with cost-effective global employment compliance and basic HR functionality, Native Teams offers compelling value. Organizations requiring advanced analytics, extensive integrations, or enterprise-scale automation may find premium providers’ additional capabilities worth the higher investment.

Recommendations

After analyzing Native Teams’ offerings and comparing them with alternatives, specific use cases emerge where Native Teams appears particularly well-suited:

Best for

• Small to medium businesses (5-100 employees): Companies with limited HR budgets but international hiring needs will find Native Teams’ pricing particularly attractive. The potential savings of $50,000+ annually compared to premium providers can be redirected to growth initiatives.
• European market focus: Organizations primarily hiring in European countries benefit from Native Teams’ strong local presence, established entities, and regional expertise that surpasses global providers with less European focus.
• Mixed workforce models: Companies managing both employees and contractors internationally appreciate Native Teams’ unified platform supporting both workforce types with competitive pricing for each category.
• Budget-conscious scale-ups: Growing companies needing predictable international employment costs while expanding globally find Native Teams’ straightforward, flat-rate pricing structure manageable as they scale operations.
• Companies preferring personal support: Organizations that value dedicated account managers and personalized assistance over self-service platforms will appreciate Native Teams’ human-centric support approach.

When to consider alternatives

Certain scenarios might warrant considering alternatives to Native Teams:

• Enterprise organizations (250+ employees): Large companies with complex reporting needs, extensive integration requirements, and dedicated HR teams might find value in premium providers’ advanced capabilities despite higher costs.
• Technology-heavy operations: Companies requiring extensive API access, advanced analytics, or seamless integration with existing HR tech stacks may find Native Teams’ limited integration ecosystem restrictive.
• Self-service preference: Organizations preferring automated, dashboard-driven workflows over email-based processes might find competitors’ platforms more aligned with their operational preferences.
• Rapid global expansion: Companies planning aggressive international expansion across many countries quickly might benefit from providers with broader geographic coverage and more mature platform capabilities.
• Highly regulated industries: Businesses in finance, healthcare, or other heavily regulated sectors might require the more extensive compliance documentation and specialized consulting offered by enterprise-focused providers.

Native Teams alternatives

If Native Teams doesn’t align with your needs, consider these alternatives:

Frequently asked questions