Multiplier vs. Rippling: Which EOR is Best for You?
Written by
Robbin Schuchmann
Last updated:
September 5, 2024
Table of Contents
Multiplier and Rippling offer robust global HR solutions for small to midsize businesses. Still, there are notable differences between the Employer of Record (EOR) providers in their available features, integrations, and scalability. Having utilized both platforms, I’ve found that each has distinct advantages catering to different companies and situations. In this comparison article, I will help businesses better understand these similarities and differences, enabling them to choose between Multiplier and Rippling as their workforce management and payroll solutions.
In general, Multiplier offers more advanced compliance management and a more comprehensive range of supported countries, making it more suitable for businesses with a strong focus on global expansion and risk mitigation. On the other hand, Rippling provides superior integration capabilities and a more user-friendly interface, making it ideal for companies that prioritize seamless workflows and ease of use.
In the following sections, I will share the most pertinent insights on how Multiplier and Rippling compare as global workforce recruitment and management platforms. By examining their key features and pricing, you can determine which solution best fits your organization’s needs and identify which EOR provider aligns with your objectives and offers the required services.
Multiplier is an affordable global employment solution that helps businesses manage and expand their teams worldwide. As an EOR provider, it allows companies to hire and pay employees from different countries without needing to set up legal entities in each location, simplifying the process of global hiring and managing remote teams. Organizations can also manage employee benefits through Multiplier, including health insurance and pensions.
Multiplier’s proposition of remote hiring and employment without having to establish new markets or reallocate was an idea purpose-built for the post-COVID world, and the company was launched in November 2020.
In the words of our Co-Founder and CEO, Sagar Khatri – “Early in my career, I experienced firsthand the challenges of international expansion: the complex regulatory landscape, the daunting time constraints, and the substantial resource investments required to establish legal entities abroad. This experience ignited the spark that would become Multiplier.”
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
Key Features:
Global Reach: Covers over 150 countries.
Compliance Management: Extensive legal repository for drafting contracts and legal documents.
User-Friendly Dashboard: Intuitive interface for managing multiple tasks.
Comprehensive Payroll Module: Supports payroll in multiple currencies.
Self-Service Portal: Employees can manage their data and requests directly.
API Integration: Limited integrations with popular business tools like Workday and BambooHR.
Rippling is a comprehensive HR and global payroll software that simplifies hiring, paying, and managing employees. It offers various cloud-based services that allow businesses to streamline their employee management processes. Rippling’s EOR service will enable organizations to hire international talent without setting up legal entities in other countries.
Key Features:
Workforce Management: Comprehensive HR, IT, and Finance solutions.
Global Employee Graph: Centralized database for employee information.
Automated Workflow Builder: Customizable workflows for various HR processes.
IT and Device Management: Manage company devices, software, and security.
App Integrations: Extensive range of integrations with apps like Github, Google Workspace, and Greenhouse.
Benefits Administration: Simplifies enrolling employees in health insurance and other benefits.
Multiplier uses a localized pricing approach, making it cost-effective in various regions. This means prices vary depending on the country, offering the best possible rates for each location.
Service
Price
EOR Services
Starting at $400 per employee/month
Contractor Management
Starting at $40 per contractor/month
Global Payroll
Variable
Pricing Structure of Rippling
Rippling’s pricing is designed to be flexible, allowing businesses to choose plans that best fit their needs. All users start by paying for its Unity platform, which is offered for $8 per employee per month. Then, there’s customizable pricing based on the number of employees you sign up for, additional features you require, and the apps you want to connect to the platform.
Service
Description
EOR Services
Custom pricing, typically between $500-$600 per employee/month
Contractor Management
Custom pricing, generally around $25-$30 per contractor/month
Integration Support: Limited but effective for essential business tools.
Rippling
Support Channels: Live chat, email, and phone.
Extensive Documentation: Available for troubleshooting and self-help.
Integration Support: Broad range of third-party apps and custom integrations.
Pros and Cons
In this section, I will examine the advantages and disadvantages of Multiplier and Rippling, two leading EOR providers. I’ll cover key aspects such as integrations, functionalities, global payroll coverage, and user reviews.
Pros and cons of Multiplier
Pros
Competitive pricing: Multiplier’s EOR package is more favorable than other EOR providers.
Customer support: Follow-ups are done well, and customer reps guide users expertly throughout the initial setting-up process,
Real-time updates: Keeps me informed with real-time notifications.
Integration support: Works well with other apps I use.
Scalability: Suitable for both small and large projects, adapting as needed.
Quick onboarding: Within minutes, new employees can be set up within your company.
Cons
Complex interface: The user interface can sometimes be confusing, with many users initially reporting additional guidance.
Speed of customer support: Response times from customer support can be slow, mainly via email.
Limited features and customization: Some features that other tools offer are missing, and customization is limited.
No offline mode: There’s no option to use it without an internet connection.
Pros and Cons of Rippling
Pros
Very User-Friendly Interface: Rippling’s is astonishingly easy to navigate and use.
Comprehensive Features: Manages payroll, benefits, and more.
Extensive Customization Options: You can tailor the system to fit very specific needs.
Seamless Integration: Works well with other popular software.
Effective Automation: Saves time by automating tasks with its Unity platform.
Mobile app: Employees can easily access relevant information with Rippling’s mobile app.
Cons
Non-Transparent Pricing: It is not always clear how much using Rippling will set you back, with a lack of transparency concerning the costs of additional features.
Pricey: Added up, Rippling’s services often have a premium price tag and thus might be too costly for smaller businesses.
Learning curve: Some users will need time to get accustomed to the platform and its extensive options.
Ideal Use Cases
Multiplier
Small to Medium-Sized Businesses: Ideal for businesses that need international payroll and compliance solutions without extensive customization.
Growing Startups: Suitable for startups looking to scale quickly and hire talent globally.
Freelancer Platforms and Agencies: Effective for managing contracts and compliance for freelancers.
Multiplier has helped more than 2,000 customers tap into global talent pools in 150+ countries, allowing them to hire the right people for the role—no matter where they are.
We support our customers by taking care of their employment contracts, payroll, taxes, and benefits, eliminating the need to open a legal entity abroad.
– Rimmi Kesari, Partner Marketing Specialist at Multiplier
Rippling
Medium to Large Businesses: Best for organizations that need comprehensive HR, IT, and Finance integration.
Growing Companies: Can scale with the company’s growth, offering advanced analytics and reporting tools.
HR and Finance Teams: Benefits from extensive app integrations and streamlined workflows.
Choosing Another EOR Provider
If neither Multiplier nor Rippling meets your specific needs, consider these alternatives:
Comprehensive global HR and payroll solutions, built-in risk protection, and extensive compliance management
Conclusion
Multiplier and Rippling offer robust solutions for managing global workforces, but they cater to different needs. Multiplier is more cost-effective and user-friendly, making it suitable for small to medium-sized businesses and startups. With its extensive customization and integration capabilities, Rippling is better suited for medium to large enterprises requiring a comprehensive HR, IT, and Finance management solution.
Consider your organization’s size, budget, and specific needs when choosing between these platforms.