Planning to hire talent in Indonesia? You’re facing several key opportunities and challenges:
- Lowest unemployment rate since 1997 (4.82%)
- High labor force participation (69.80%)
- Mandatory benefits including BPJS Kesehatan and THR
- New taxable benefits-in-kind regulations
- 60% of the workforce actively seeking new opportunities
- Growing AI adoption (26% of employees using AI)
- Skills mismatch in higher education levels
Based on our analysis of Indonesia’s employment market, Multiplier emerges as the leading EOR solution, offering comprehensive compliance management and expertise in navigating Indonesia’s unique employment landscape.
Top EOR Providers in Indonesia
- Multiplier – Best for comprehensive compliance management
- Remote – Best for tech startups and scalable solutions
- Remofirst – Best for small businesses and competitive pricing
- Deel – Best for contractor management and flexible hiring
- Rippling – Best for HR automation and integrated solutions
- Teamed – Best for personalized support
- Oyster HR – Best for remote-first companies
- Papaya Global – Best for enterprise-level organizations
1. Multiplier
Overview
Multiplier excels in Indonesia with its comprehensive understanding of local employment regulations and mandatory benefits management. Their platform specializes in handling BPJS Kesehatan, BPJS Ketenagakerjaan, and THR calculations while ensuring compliance with the new taxable benefits-in-kind regulations. They demonstrate particular strength in supporting the top employing sectors: Agriculture, Trade, and Processing Industry.
Key Features
- Bilingual contract management
- Automated payroll with local tax calculations
- Complete benefits administration
- Work visa support for foreign employees
- Real-time compliance updates
Pros and Cons
Pros
- Competitive pricing: Multiplier’s EOR package is more favorable than other EOR providers.
- Customer support: Follow-ups are done well, and customer reps guide users expertly throughout the initial setting-up process.
- Real-time updates: Keeps me informed with real-time notifications.
- Integration support: Works well with other apps I use.
- Scalability: Suitable for both small and large projects, adapting as needed.
- Quick onboarding: Within minutes, new employees can be set up within your company.
Cons
- Complex interface: The user interface can sometimes be confusing, with many users initially reporting additional guidance.
- Speed of customer support: Response times from customer support can be slow, mainly via email.
- Limited features and customization: Some features that other tools offer are missing, and customization is limited.
- No offline mode: There’s no option to use it without an internet connection.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $400 per employee/month |
| Contractor Management Pricing | $40 per employee/month |
| Annual Discount | Not available |
Best For
Companies requiring full-service employment solutions in Indonesia’s regulated environment, particularly those hiring across major employment sectors.
2. Remote
Overview
Remote offers a technology-focused approach to EOR services in Indonesia, catering to the country’s growing tech sector. Their platform excels at managing flexible work arrangements and supporting skills-based hiring initiatives while ensuring compliance with local regulations. They particularly shine in helping companies navigate Indonesia’s emerging AI and digital transformation landscape.
Key Features
Remote offers 10 key features that set it apart.
These key features include:
- Global Employment Solutions: Enables hiring in over 180 countries without establishing local entities, supporting rapid international expansion.
- Owned Entity Model: Operates its own legal entities in each country, ensuring better control over billing, employee experience, and data protection.
- Transparent Pricing: Offers flat-rate pricing starting at $599 per employee per month for annual plans, with no hidden fees or minimum commitments.
- Comprehensive HR Services: Manages the full employee lifecycle, including onboarding, payroll, benefits, and compliance with local regulations.
- Intellectual Property Protection: Provides Remote IP Guard to ensure strong intellectual property protections for clients.
- User-Friendly Platform: Features an intuitive interface for managing both employees and contractors globally with minimal training required.
- Flexible Benefits Administration: Offers competitive, localized benefits packages with multiple tiers in most markets, including health insurance and pension plans.
- Global Payroll Solution: Recently introduced Remote Global Payroll for companies with existing entities, streamlining multi-country payroll management.
- Compliance and Security: Incorporates built-in compliance features like Remote Watchtower and adheres to global data protection regulations.
- Equity Incentives Support: Provides compliant equity incentives support, including withholding and reporting.
Pros and Cons
Pros
- Extensive Global Coverage: Operates in over 180 countries, providing broad international reach.
- Comprehensive Compliance Management: Ensures adherence to local labor laws and regulations across all countries.
- Strong IP Protection: Offers unique Remote IP Guard feature for safeguarding intellectual property.
- Transparent Pricing: Provides clear pricing structure without hidden fees or long-term commitments.
- User-Friendly Interface: Offers an intuitive platform for easy management of global workforce.
- Fast Onboarding Process: Enables quick hiring and onboarding of international employees.
Cons
- Premium Pricing: Can be more expensive for smaller businesses, with EOR services at $599 per employee per month.
- Limited Customization: Some services may have restricted customization options compared to competitors.
- Potential Overkill for Small Teams: The comprehensive nature of services might be more than necessary for very small companies.
- Standardized Benefits: While customizable, benefits packages may not be as flexible as some businesses require.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $599 per employee/month |
| Contractor Management Pricing | $29 per employee/month |
| Payroll Pricing | $29 per employee/month |
| Annual Discount | Available |
Best For
Tech companies and startups looking to tap into Indonesia’s growing digital talent pool, particularly those embracing remote work and flexible arrangements.
3. Remofirst
Overview
Remofirst provides cost-effective EOR solutions for companies entering the Indonesian market. Their platform makes complex employment regulations and mandatory benefits accessible to smaller companies while ensuring full compliance with local laws.
Key Features
- Simplified onboarding process
- Essential compliance management
- Basic benefits administration
- Standard payroll processing
- Leave management system
- Workers’ compensation coverage
Pros and Cons
Pros
- Unbeatable Pricing: Remofirst is the most affordable EOR platform for most use cases, starting at just $199 per employee per month. This makes global hiring accessible even for startups and SMEs.
- Comprehensive EOR Services: As an Employer of Record, Remofirst handles all legal and administrative tasks in foreign countries, including payroll, taxes, and benefits. This eliminates the need to set up local entities, saving significant time and resources.
- Global Payroll Solution: Remofirst manages payroll across multiple countries seamlessly, simplifying one of the most complex aspects of international hiring.
- Extensive Global Coverage: With services in over 180 countries, Remofirst enables access to a vast pool of international talent without geographical limitations.
- Compliance Assurance: Remofirst ensures adherence to local labor laws and regulations in all countries, mitigating legal risks for employers.
- Global Health Insurance: Offering comprehensive health plans (including vision and dental) to remote workers worldwide is straightforward with Remofirst, enhancing your ability to attract and retain top talent.
- User-Friendly Platform: The intuitive interface makes it easy to manage global teams, streamlining onboarding and ongoing management processes.
Cons
- Limited Reporting Features: While basic reporting is available, Remofirst lacks advanced analytics and visualization tools that some businesses might require for in-depth workforce insights.
- Complex Initial Setup: Despite the user-friendly interface, the initial setup process can be somewhat confusing and time-consuming, especially for those new to EOR services.
- Limited Integration Options: Remofirst could benefit from more integrations with popular CRM, recruitment, and project management tools to create a more seamless workflow for users.
- Potential for Growth in Service Offerings: While Remofirst covers essential EOR services well, it may not offer some advanced features (like recruitment services) that larger, more established competitors might provide.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $199 per employee/month |
| Contractor Management Pricing | $25 per employee/month |
| Annual Discount | Not available |
Best For
Small businesses and startups looking for efficient, compliant employment solutions in Indonesia’s diverse market.
4. Deel
Overview
Deel brings a flexible approach to Indonesian employment, specializing in both contractor and full-time employee management. Their platform is particularly effective at managing diverse workforce arrangements while ensuring compliance with local regulations.
Key Features
- Contractor and employee management
- Multiple payment options
- Contract generation tools
- Tax document management
- Global payroll processing
- Compliance monitoring
Pros and Cons
Pros
- User-Friendly Interface: Intuitive platform requiring minimal training for users.
- Extensive Global Coverage: Operates in over 150 countries, providing broad international reach.
- Fast Onboarding: Enables quick employee onboarding, often within 24 hours.
- Transparent Pricing: Offers clear, upfront pricing without hidden fees.
- Flexible Payment Options: Supports various withdrawal methods, including cryptocurrency.
- Dedicated Support: Provides 24/7 customer service in multiple languages.
Cons
- Limited Document Localization: Cannot generate invoices in languages other than English.
- Learning Curve: Despite being user-friendly, there may still be an initial learning period for some users.
- Dependency on Third-Party Services: Uses external providers for some services like background checks.
- No Native Payroll: Relies on partnerships for payroll processing in some regions.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $599 per employee/month |
| Contractor Management Pricing | $49 per employee/month |
| Annual Discount | Available |
Best For
Companies requiring versatile employment solutions in Indonesia, particularly those hiring across multiple regions and employment types.
5. Rippling
Overview
Rippling distinguishes itself through advanced HR automation capabilities tailored to Indonesia’s employment requirements. Their platform manages complex benefits packages and supports upskilling initiatives through sophisticated technology solutions.
Key Features
- Full HR automation suite
- IT system integration
- Advanced payroll processing
- Time and attendance tracking
- Device management
- Extensive reporting capabilities
Pros and Cons
Pros
- User-Friendly Interface: Highly intuitive and easy to navigate platform.
- Comprehensive Features: Manages payroll, benefits, global compliance, and more in one system.
- Extensive Customization: Offers numerous options to tailor the system to specific business needs.
- Seamless Integration: Compatible with many popular software applications.
- Effective Automation: Unity platform automates many tasks, saving time and reducing errors.
- Mobile Accessibility: Provides a mobile app for easy access to relevant information for employees.
Cons
- Non-Transparent Pricing: Lack of clarity regarding costs, especially for additional features.
- Premium Pricing: Services can be expensive, potentially too costly for smaller businesses.
- Steep Learning Curve: Users may need time to fully understand and utilize the extensive feature set.
- Potential Complexity: The extensive feature set may be overwhelming for businesses with simple HR needs.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $500 per employee/month |
| Contractor Management Pricing | $25 per employee/month |
| Payroll Pricing | $8 per employee/month |
| Annual Discount | Not available |
Best For
Medium to large companies seeking sophisticated HR automation in Indonesia, particularly those focusing on employee development and retention.
6. Teamed
Overview
Teamed focuses on providing high-touch, personalized EOR services in Indonesia. They offer dedicated support for navigating the country’s complex employment landscape, with particular expertise in retention strategies and employee development programs.
Key Features
- Dedicated account manager
- Customized compliance solutions
- Personalized onboarding
- Local HR consulting
- Benefits administration
- Custom reporting
Pros and Cons
Pros
- Extensive Global Coverage: Presence in over 150 countries for broad international reach.
- Transparent Fee Structure: Clear pricing with no hidden costs or unexpected fees.
- Fast Implementation: Quick onboarding process completed within 24 hours.
- Cryptocurrency Support: Unique offering of cryptocurrency payment options.
- Local Expertise Access: Provides dedicated local specialists for support.
Cons
- Limited Track Record: Newer player in the EOR market compared to some competitors.
- Platform Maturity: May have fewer integrations and features compared to more established providers.
- Geographic Coverage: Marketing may undersell the true extent of available coverage in specialized regions.
- Service Scope: Some specialized services might not be as developed as those of larger competitors.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $299 per employee/month |
| Contractor Management Pricing | $39 per employee/month |
| Annual Discount | Not available |
Best For
Organizations valuing personalized service in Indonesia’s diverse market, especially those focusing on talent retention and development.
7. Oyster HR
Overview
Oyster HR specializes in supporting remote-first companies hiring in Indonesia. Their platform is designed to handle the complexities of flexible work arrangements and remote team management while ensuring compliance with local employment laws.
Key Features
- Remote team management tools
- Global hiring platform
- Digital onboarding system
- Employment agreements
- Benefits administration
- Compliance automation
Pros and Cons
Pros
- User-Friendly Interface: Offers an intuitive platform that’s easy to navigate and use.
- Extensive Global Coverage: Operates in over 180 countries, providing broad international reach.
- Comprehensive Compliance Management: Strong focus on keeping businesses compliant with local regulations.
- Ethical Focus: Emphasizes ethical employment practices and social responsibility.
- Integrated Cost Calculator: Helps businesses estimate employment costs in different countries.
- Third-Party Integrations: Offers integrations with various HR and business tools.
Cons
- Premium Pricing: Can be expensive compared to some competitors, with EOR services starting at $599 per employee per month.
- Feature Limitations: Some features require additional purchases, potentially increasing costs.
- Limited Analytics: Reporting and analytics capabilities may be less comprehensive than some competitors.
- Potential Overkill for Small Teams: The comprehensive nature of the platform may be more than necessary for very small businesses.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $599 per employee/month |
| Contractor Management Pricing | $29 per employee/month |
| Payroll Pricing | $25 per employee/month |
| Annual Discount | Available |
Best For
Remote-first companies and organizations building distributed teams in Indonesia, particularly those embracing flexible work policies.
8. Papaya Global
Overview
Papaya Global delivers enterprise-grade EOR solutions for large companies expanding into Indonesia. Their platform offers sophisticated tools for managing complex employment operations, with particular strength in handling diversity initiatives and compliance requirements.
Key Features
- Enterprise-grade platform
- Advanced analytics
- Global payroll engine
- Compliance management
- Strategic HR insights
- Extensive reporting suite
Pros and Cons
Pros
- Extensive Global Coverage: Operates in 160+ countries, providing broad international reach.
- User-Friendly Interface: Offers an intuitive platform and employee portal for easy navigation.
- Strong Compliance Management: Ensures adherence to local labor laws and regulations.
- Fast and Secure Payments: Provides near-instantaneous payments in local currencies through its regulated network.
- Comprehensive Analytics: Offers detailed reporting and predictive analytics for informed decision-making.
- Dedicated Support: Provides dedicated account managers for Payroll Plus and EOR services.
Cons
- Premium Pricing: Can be expensive, especially for smaller businesses or those with fewer international employees.
- Complex EOR Model: Uses an aggregator model for EOR services, which may be complex for some users.
- Limited HR Features: Offers fewer HR functionalities compared to some competitors focusing more on HR management.
- Less Transparent Fees: Management and setup fees may not be as clearly communicated as core service pricing.
Pricing
| Service | Price |
|---|---|
| Employer of Record (EOR) Pricing | $599 per employee/month |
| Contractor Management Pricing | $30 per employee/month |
| Annual Discount | Not available |
Best For
Large enterprises requiring comprehensive employment solutions across Indonesia’s diverse regions.
Employer of Record (EOR) Services in Indonesia Comparison
| Feature | Multiplier | Remote | Remofirst | Deel | Rippling | Teamed | Oyster HR | Papaya Global |
|---|---|---|---|---|---|---|---|---|
| Best For | Companies Looking for Same-Day Global Hiring & Payments | Companies Prioritizing Risk-Free International Hiring | Cost-Conscious and Tight Budgets | Fast-Growing Companies Needing Global Hiring at Scale | Companies Wanting One Platform for Global HR, IT & Finance | Global companies seeking a user-friendly EOR solution to hire international talent. | Scaling Companies Focused on Remote Team Success | Organizations Requiring Enterprise-Grade Payroll Solutions |
| EOR Pricing | $400 per employee/month | $599 per employee/month | $199 per employee/month | $599 per employee/month | $500 per employee/month | $299 per employee/month | $599 per employee/month | $599 per employee/month |
| Contractor Pricing | $40 per employee/month | $29 per employee/month | $25 per employee/month | $49 per employee/month | $25 per employee/month | $39 per employee/month | $29 per employee/month | $30 per employee/month |
| Country Coverage | 150+ Countries | 180+ Countries | 180+ | 150+ Countries | 185+ | 150+ Countries | 180+ | 160+ |
| Support Channels | Email, Phone, Live Chat | Email, Live Chat | Email, Live Chat | Email, Phone, Live Chat | Email, Phone, Live Chat | Email, Phone, Live Chat | Email, Live Chat | |
| Support Availability | Business Hours | 24/7 | 24/7 | 24/7 | Business Hours | 24/7 | Business Hours | 24/7 |
| G2 Rating | 4.7/5 (986 reviews) | 4.6/5 (2068 reviews) | 4.5/5 (109 reviews) | 4.85/5 (4630 reviews) | 4.8/5 (3227 reviews) | 4.8/5 (18 reviews) | 4.4/5 (714 reviews) | 4.5/5 (33 reviews) |
| Capterra Rating | 4.7/5 (40 reviews) | 4.5/5 (46 reviews) | 5/5 (2 reviews) | 4.8/5 (1554 reviews) | 4.9/5 (3073 reviews) | 4.6/5 (8 reviews) | 4.5/5 (68 reviews) | 4.5/5 (31 reviews) |
| Trustpilot Rating | 4.9/5 (832 reviews) | 4.7/5 (1639 reviews) | 3.1/5 (10 reviews) | 4.9/5 (5332 reviews) | 4.4/5 (1029 reviews) | No Reviews | 4.6/5 (199 reviews) | 3.7/5 (24 reviews) |
| Partnership Discount | 15% Off | 20% Off | 1 Month Free | 20% Off | N/A | N/A | N/A | N/A |
| Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website | Visit Website |
Why Hire Employees in Indonesia?
Indonesia offers compelling advantages for international companies:
- Large labor force (149.38 million people)
- Growing economy with diverse sectors
- Strong agricultural, trade, and processing industries
- Increasing technology adoption
- Competitive labor costs
- Rising skilled workforce
- Growing emphasis on upskilling
- Strong focus on diversity and inclusion
What are the benefits of Using an EOR in Indonesia?
The benefits of using an Employer of Record in Indonesia are:
- Regulatory Compliance
- Handles complex mandatory benefits (BPJS Kesehatan, Ketenagakerjaan, THR)
- Manages new taxable benefits-in-kind regulations
- Ensures proper work permit processing
- Maintains compliant employment contracts
- Cost Efficiency
- Eliminates local entity setup costs
- Reduces administrative overhead
- Manages benefits administration efficiently
- Provides economies of scale
- Speed to Market
- Quick employee onboarding
- Immediate statutory compliance
- Ready-to-use employment infrastructure
- Rapid scalability options
- Risk Management
- Navigates complex labor laws
- Handles regional regulatory variations
- Ensures proper worker classification
- Manages termination procedures properly
- Local Expertise
- Provides cultural understanding
- Offers bilingual support
- Understands regional business practices
- Maintains relationships with authorities
Understanding Indonesia’s Employment Landscape
Current Market Trends
- 4.82% unemployment rate (lowest since 1997)
- 69.80% labor force participation
- 9.7% average salary increments
- 67% adoption of flexible work
- Growing AI integration
- Focus on skills-based hiring
- Strong emphasis on employee benefits
Mandatory Benefits
- BPJS Kesehatan (Health Insurance)
- BPJS Ketenagakerjaan (Social Security)
- THR (Religious Holiday Allowance)
- Taxable benefits-in-kind considerations
- Career development opportunities
- Wellness programs
Market Trends and Insights
Key trends affecting EOR services in Indonesia:
- High talent mobility
- Skills-qualification mismatch
- Growing emphasis on upskilling
- Increased AI adoption
- Strong focus on retention
- Competitive benefits packages
- Regional employment variations
Next Steps
Indonesia’s large workforce and growing economy offer significant opportunities for companies looking to expand. While the market presents unique challenges in terms of skills matching and retention, partnering with the right EOR provider can help navigate these complexities effectively.
Next Steps:
- Assess sector-specific requirements
- Review mandatory benefits compliance
- Evaluate retention strategies
- Compare EOR capabilities
- Plan implementation timeline
- Prepare development programs
Choose an EOR partner that aligns with your industry focus and can support your growth in Indonesia’s dynamic market.